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Top Tier Energy Service Reviews - 75

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Anthony Riccio

Working with top-tier energy was not only the best experience I’ve had dealing with an energy company, but probably one of the most positive experiences I’ve had with any service company in general for as long as I can remember.

Mike was extremely fair, knowledgeable, willing to work with us, and was able to start the job the next day and have it completed earlier than expected. Additionally, his team that came in to perform the work was amazing. Highly recommend this company for any needs that you have that fall under the umbrella of what they offer. 11 out of 10!

Jeff Stevens

Mike and his crew at Top Tier Energy Service are the BEST of the best. Incredibly responsive, knowledgeable and best rates around. They have done so much work for me and friends and family and continue to impress with their impressive work and timely service. Could not recommend Top Tier any higher!

Carissa McMahon

Mike, owner of Top Tier, is Extremly Unprofessional, Unreliable, and Unqualified. They failed to install new AC system properly and diagnos how to fix the issue. Newly installed air handler immediately started leaking all over my basement which continues two weeks since date of install. Top Tier refused to fullfil several promises including to raise pelnum off concrete floor with blocks, install pan with float kill switch, remove coil to inspect drip pan, replace air handler unit, not to mention they continuaously fail to show up for appointments as scheduled. 14 days later and after much frustration and cleaning up their mess in my basement I proposed Top Tier remove their equipment and give all my money back, I would then move on to hire a professional company capable to do the job correctly, to which the owner of Top Tier responded "no way". Further action against Top Tier will be necessary. Consumer beware.

Lauren Axelrod

I called Top Tier in a panic this morning when we realized we were out of oil. After filling out the online form, I got a response within minutes...and a scheduled delivery within a few hours! After the oil was delivered, our furnace wouldn’t turn back on- called the office again and within the hour a technician was back at my house to get it working properly. We were incredibly impressed with the customer service from the sales associate on the phone to the delivery person to the technician! I would highly recommend to anyone and plan to use Top Tier again!

Mary Ellen Reddan

Top Tier has always been very reliable, and will show up right away if we are having any heating/AC issues.

Kayla Todd

While shopping for a new oil company I chose Top Tier specifically because they are family owned, and they certainly did not disappoint. Mike and his wife were a pleasure to speak with, they were incredibly responsive and fit me in last minute with no hesitation. If you're looking for a good company with great prices, Top Tier is it!

Steven Chaves

I have been a long time customer and their service is unmatched with a quick response time. Mike and his team are courteous and knowledgeable. He presented several options for the AC condenser install across multiple price points with fair and flexible pricing. They are your “one stop” for all of your home heating and cooling needs.

Kim Ryan-DeCaro

Great service they helped me out when I ran out of oil and came right away. I then signed a contract and have a digital tracking app for the oil so we never run out again. Great price you!! Thank you again !

Dave & Meppy Cote

Top Tier Fuel has provided me excellent customer service, on-time deliveries, and professional repair and service, all at a great value. Mike and his team are very responsive and provide great communication. I highly recommend Top Tier Fuel for oil delivery, boiler and tank service, and propane refills.

Justin Kroesser

The lead tech, Christian, was friendly and informative. He talked me through what he was going to do and the outcome of his findings. Definitely recommend Top Tier Energy.

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