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Blue Flame Oil Reviews - 34

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Matthew Brennan

New homeowner in Hamden, had a great first experience with Blue Flame Oil. The previous owners worked with Blue Flame for years and recommended them. When we moved in, the A/C unit stopped working during a heat-wave week. We were worried about our new infant's safety, and called Blue Flame to see if they could come out right away. Andrew was incredibly helpful, and found a way to get a technician (Dave) out right away even though they were booked. Dave was amazing: polite, efficient, knowledgeable. He got our system working, serviced the entire system, made recommendations, and helped us get back on track during a really stressful time. Everything has been working great ever since. We will remain loyal Blue Flame customers!

joan means

I have a service contract with Blue Flame Oil this season for the first time. I have found all of their technicians to be competent, efficient and pleasant. We recently made an emergency call on a Sunday night when the furnace stopped working. The response was within an hour of the call and the service was wonderful.
I recommend Blue Flame Oil Service Contract services.
J. Means

Kris Festa

I recently had a new furnace installed, and couldn’t ask for a better company than Blue Flame. From the start of the process to install, they were all very professional, and reasonably priced. I would highly recommend.

Marie Williams

We just had our furnace cleaned by Chris. As usual, everyone we have dealt with at Blue Flame has always been polite and efficient. We have used this company for at least 46 years. Highly recommend them.

Pat Destito

I’ve been a customer of Blue Flame Oil for almost twenty years. I’ve read all of the reviews posted here and the negative ones are pure axe-grinding nonsense and untrue. This company boasts the highest standard of customer service, professionalism and integrity. I have dealt with everyone from the owner, to the service technicians,to most of the office personnel and I couldn’t find a bad word to say about any of them. There even was a time when the owner himself came out on a difficult service call in winter to replace a part in our attic air handler. This is the type of company you want to do business with. I’ve recommended them to friends and family. The ones who elected to do business with them are delighted. The ones who didn’t have regretted it.

I own a business, with employees so I consider myself a good judge of what qualifies as good customer service and what it means to care for your customer.

Blue Flame is without a doubt the best around!

Nancy DeVito

I recently started using Blue Flame Oil for my heating services. The technicians are knowledgeable and the staff are always helpful. They return calls quickly even when the calls are after hours.

virginia jewiss

Blue Flame is a terrific company. They have serviced my heating unit for years, and are always prompt, courteous, and patient in explaining things. Recently I called asking for help with my AC, which they had never dealt with before - this was in the middle of a heat wave when no other AC people were available - and they sent two guys out the next morning. Two smart, hard-working, and incredibly pleasant guys who dealt with a rather complicated problem. Excellent service, I highly recommend them!

Donna Bellonio

Thank you Blue Flame Oil for your very reliable service! Our water heater blew on Friday afternoon and we had a new one installed by Saturday morning! We’ve used them for over 20 years and they’ve never let us down! Highly recommended!

susan flynn

I’ve been a customer for 4 years and couldn’t be more satisfied. My air conditioner wasn’t working and I called at 6:00pm. Someone arrived an hour later. My unit was 20 years old and needed to be replaced. It was installed within 24 hrs! Joe, Nick and the rest of the crew were amazing! Thanks Blue Flame!

Jhermynne Josef

I called Tuesday afternoon because my furnace was burning dirty and the next day they came out and got everything up and running within an hour. The technicians were great and super efficient!

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