Four Seasons Heating, Inc.

Worst technicians I have ever met. I have been in the construction industry for 20 years as a licensed master electrician and have never experienced or seen such unqualified technicians.(If you could even call them that). 2 different technicians couldn’t figure out a simple power humidifier installation when finally a third technician came out about a week later it took a while to figure it out and then because I chose to be present while he worked he decided to leave because he couldn’t handle someone watching him work. After all the trouble and horrible techs here I wanted to see what was being done on my system. System still not fixed. I downloaded the wiring diagram from the manufacturer and had the humidifier working in 10 minutes. I also have now found out the furnace is not installed correctly either. Absolutely horrible. Stay away

Tried to make an appointment for one of my wife's businesses to get an estimate for a new AC system. Little did they know they were talking to a general contractor that may have been a huge supplier of future business, but I couldn't have been more unimpressed. Customer service is a big focus of mine and they are strongly lacking in that department. When I called to make an appointment for the estimate, the office assistant said they were booked 2 months in advance and were not making appointments. I said I would be happy to schedule it for a date well in advance. She said sorry, she couldn't help me, that she would call me if any availability ever popped up, and then hung up without getting any of my information. Not a great first impression!

The Best Warranty Service we've ever had came from Four Seasons Heating, Inc. We purchased a furnace that came with a 5 year warranty. It is very important to have your furnace serviced and checked periodically, especially within the warranty period. Our furnace had some major problems and all parts and labor were covered under the warranty. I am so pleased that we did not have to pay out-of-pocket for the extensive repairs. Michelle told us that there would be an $80 service call charge to check our furnace, but if we instead scheduled a routine cleaning, it would only be $125, so for $45 more we not only got our furnace checked as requested, but also cleaned. That was a good recommendation by Michelle, and we appreciate knowing our option instead of her simply telling us $80. Tom then came to our home promptly and was most professional. He first replaced our thermostat which is a $200 item, opened everything, and checked and replaced parts as needed, but couldn't clean our furnace, because it was in need of repairs, even though it is relatively new. As busy as they were, they nonetheless scheduled another technician, Brandon, for the following day to perform major repairs to our furnace. All of this was done under warranty. Tom returned after the repairs were completed so that he could then clean our furnace and check our gas pressure. He recommended that we call the gas company to boost the gas pressure. Xcel energy confirmed that we had low pressure. Altogether we got great advice, great service, and are extremely happy. Bottom line, we highly recommend Four Seasons Heating , Inc. They're honest and they know what they're doing. Be sure to engage their services, especially if you have a warranty. As far as we're concerned, we found an HVAC company that we can trust and use for life.

This company installed my AC unit. I reached out on two different occasions and both times was forwarded to Laurie. Both times I felt that helping the customer was her least priority. Instead, it was a programmed response of getting a tech out for diagnosis for $ 80 (does not go toward potential repairs). Sometimes, the issues are clear and a very specific task needs to be performed. Not everyone is dumb and clueless, Laurie! Not everyone needs your company to come out and find a 1000 things wrong that they could fix for $$$. Your inability to listen and work with the customer earns you a 1 star review today.

Having spent a considerable sum for a residential HVAC system I expected post-purchase service from Four Seasons to be seamless. But alas……nobody in the servicing department is ever available to take your calls….calls are returned at their leisure at an inopportune time resulting in more calls to an out-to-lunch service department. Customer service , at even a mediocre level, is an alien concept to this company, the place seems very disorganized……., they are a total waste of time.

Absolutely Terrible Service. I took the entire day off to have them evaluate our leaking air conditioner (for the second time) and didn't get a call until right at the very end of the time window saying that the service technician wouldn't be able to come to our house today. They are the original installers of our system and have struggled to come up with a reason why it's failing. Going back to Precision Heating and Cooling to get this fixed before it gets to be 100 degrees again like last week.

Four Seasons was the contractor who did the HVAC install on my new home. Within a year, I found the actuator for the fresh air damper had failed (it was hot, humming, and stuck).

After doing a bunch of research and reaching out to Trane, the manufacturer of my thermostat, I found that the ventilation setting was improperly programmed. It was programmed to be open/powered on all the time, even when not in use, essentially burning out the motor/actuator. Like some of the other comments here, I don’t think most of their technicians are trained...at all.

Four Seasons installed my furnace on my new build. I later called them to install an AC. They provided a very reasonable bid for a very good Lennox unit installed. Isreal, the HVAC tech, came out with a small crew and was very professional. He took the time to do everything right and I could tell that he did not take any shortcuts. The process was easy, fair. Israel took the review from being a very good 4 stars to a 5 star experience.

When you call, they will say someone will call you back to schedule an appointment. Waited a day, no one called. Called again the next day, they stated same thing and didn't call back. Possibly because I'm asking for a warranty repair? I guess if you buy something from them don't expect them to fix any issues.

I contacted them to get a quote on installing a mini split in my house. They told me it was a pricey and I explained I priced the units and have a good idea of what they sell for. They told me they weren’t interested in giving me a quote after hearing this. Educate yourself before going with this company.