Summit Heating & A/C

Our boiler system was making a banging sound at times, and needed maintenance. The technician arrived exactly on time, and went straight to work. Even after a full system maintenance, we were unable to replicate the noise, but we feel good that he certainly tried to find the sound. A company that works on residential boilers is hard to find, happy we found Summit, and we will have them do the annual maintenance from now on,

I was fortunate to have your technician Ray come to my home and do some work! He performed two tasks for me and was excellent!
I had him do work on both my air handler system and my boiler heating system. He was knowledgeable and efficient. He took the time to make sure I was aware of the work he was doing which made me very comfortable.
I would recommend Summit Heating to anyone who wants a company that provides great technicians and a commitment to excellent service.
Thank you Ray and Summit. I'm very happy!!
Bill

Unfortunately, we did not have a good experience with Summit. Noticing there was a lot of cottonwood built up on my AC unit, I called Summit to ask how much to clean it. I was told $99.95 flat rate. When the person came here, they took it apart, cleaned it and then charged me $285. It was $100 to open and examine it. And $185 to clean it. That's not what I was told on the phone. The technician was excellent and friendly.

I also used Summit plumbing. The plumber was also good, but all the prices were very high. I've since spoken to two local plumbers and was told the same thing. The work was good, but the prices were on the high side.

Feeling unsatisfied, I didn't want to just leave a negative review. So first I wrote them an email to give them a chance to respond. I got an email right back saying: I have forwarded your email to our GM and someone will get back to you. I'm still waiting.

Edit: The Business Manager's response is either not telling the truth or he's calling the wrong number. I have received zero responses to my complaint. They were successful in getting in touch with me up until now.

Bill came out to provide service in less than 24 hours after we called about a dripping tankless heating unit. He evaluated the situation and determined the issue within minutes. He ordered the parts on the spot. Went to pick them up, returned and within an hour had our heating system fully functional again. He also upgraded the piping, explained everything he did. And asked about our satisfaction. 5 stars!!

If you are looking for a honest and dependable company I recommend Summit Heating and A/C. We decided to add a humidifier and replace our water heater. Tanner and Jacob arrived right on time. They were very nice, knowledgeable and professional. We asked them to replace a leaking water pipe that was not on their work order. They agreed to fix it for us. They were amazing!!! I couldn't be more pleased with their work. I highly recommend them.
Thank you Tanner and Jacob!!!!!!!

Steve and Carol

Josh at Summit Heating & Cooling continues to be most knowledgeable and a good communicator. After my move to CO this last summer and purchase of a condo, I contacted Summit for a furnace check. Josh gave me realistic and helpful information re my older furnace. I wanted to replace my thermostat and we went over pros and cons of several. His next visit was to install my new equipment. I live in a two floor unit and the thermostat has a sensor for both floors! This week I checked with him on best winter maintenance of my AC, and he provided useful specifics re what climate factors will let me know it is time to call him for a pre-season AC check. He clearly likes his work, and helping people.

Worked closely with Vincent Lucero, and his colleague Brian. The guys did great. They showed up on time, early in the morning, and completed a new furnace install in about 5 hours; including coordination with the electrician. This was sorely needed given our furnace went out in the middle of the winter. Good guys, great work!

Tech was professional, but they made a mistake and sent the wrong kind of tech and he couldn't solve the problem, but still charged me the service call fee.
Ended up paying $200 for them to be unable to solve the problem, or even give me a quote for future work. At least the tech was able to work the card reader!

Thought our furnace went out overnight and Summit came out within 20mins of calling them. Luckily, I found that the thermostat switch was turned off. However, I still had Summit come out to inspect and service the furnace since we have not had that done in quite some time. Jake was our service rep and he was courteous and professional. Inspected, serviced and explained everything inside and out of our furnace. If you need any HVAC service, give them call.

We've been using Summit Heating & A/C for years and are always satisfied. Shane recently performed maintenance on our system and was communicative, efficient and very helpful!