Air Comfort, Inc.

Their drivers, specifically truck 156, don't understand basic driving courtesy. First, and most importantly, the left lane is for passing. Not just hanging out doing whatever speed you feel is appropriate. You're not Colorado State Patrol. Second, when someone passes you in the middle lane, see the first reason, it is not appropriate to speed up and drive reckless. And by reckless I mean exceeding 100MPH because you didn't want the person behind you to get around you while you were trying to be CSP. Third, once said person gets around, truck 156 in this instance, it is not appropriate to get so close you can't see the headlights. Also when you call to speak to their manager and leave a message you get no call back. Which tells me that they are ok with their traveling billboards giving their company a bad name. Which ironically enough, the trucks that are traveling billboards, are aimed at generating new business. While it's a good practice when the drivers of the billboards aren't idiots, it really hurts the business when their employees could care less about the general public around them. Just because they couldn't cut it becoming a police officer they attempt to do it in the Air Comfort company vehicles. Oh! And the entire interaction with license plates and truck number are saved on dash cam and can easily be forwarded to the actual State Patrol!

Chris showed up exactly on time and was very knowledgeable. He went through multiple different scenarios to diagnose what was going on with our furnace. He tried multiple outlets to find the part we needed to fix it. Highly recommend this company and if you have the option ask for Chris!!

I’ve been employed through Air Comfort for almost 2 years now one of the best companies that I have ever worked for unfortunately I’m in my mid 30s so I have been to several different companies including the union, and Air Comfort it’s just an amazing work place, work environment great people to work for they treat their people well upmost respect for Air Comfort thanks for having me on the team

I work at air comfort and it's an awesome company locally owned

I saw one of your work vehicles and assumed he worked in sales office. I tried to talk to him of steps I should take to get and estimate on a new system. I got pushed away and “told the numbers on the car, call it” when your in your work vehicle you are representing your company anytime your in public.

The service from Air Comfort is simply unbeatable. The tech's they've sent out on my two previous service calls have been knowledgeable as well as courteous. Being that I've posted reviews maybe twice-ever goes to show how much I appreciate the service these guys have provided. Especially when the heater goes on the fritz and there's a storm on the way.

I recently had to replace my furnace in my home. The system was installed thru another contractor no longer in business thru my home builder. The furnace itself had issues from the beginning, and after many years of chasing problems and getting it repaired I decided it was time to just face the facts and look into replacing the furnace. There are many options for HVAC contractors in my area, and made a few calls, after getting put on eternal hold, or directed to schedule thru a webpage with the earliest times available being weeks away I was getting discouraged. Air Comfort was on my list of contractors and I gave them a call and I can say I am very happy that I did.
My call was directed right to the residential manager Ken and within minutes we were discussing the situation and he knew exactly what was going on with my furnace. He took the time over the phone to explain some options as well as explain time frames. He was able to schedule a visit the same day.
Jordan was at my home that afternoon and we dove right in. He was able to confirm what Ken had suspected. Jordan was great, it was evident right away that he cares about what he does and fixing this situation was just as important to him as it was to me. He took the time to thoroughly inspect my current system, ask me questions of what I expected then explained each option. I felt very comfortable knowing that they wanted me the customer to be well informed and involved in the entire process. Working with Jordan was like working with a friend and I really appreciated that.
I received a very thorough proposal that evening spelling out each option and cost and I was able to make an educated decision. Ken was right on top of letting me know the time frames of getting the furnace ordered and scheduling the work to be done. Within a week Ken showed up at my house with his installers to line them out on the job. It was great to see that he was that involved with his crew. The installers did an excellent job, very professional installation.
Jordan and Ken both were involved from start to finish. A few weeks after the installation Jordan gave me a call to check in and make sure everything was going as expected and to make sure I was happy. Needless to say I am very pleased with the entire process, and to get a follow up call from them after, to me shows that they are truly a company that cares about their work and their customers. I would highly recommend these guys. Thanks Ken and Jordan and your team, I really appreciate all your hard work.

Air Comfort recently installed one of their HVAC systems in our new office space over on Timberline and did a fantastic job! The new office space is much larger but the temp stays more consistent and comfortable. Great service and quality work.

Very happy with the install of the split system. Works fantastic! The problem is the follow up after the install. Took over a month to get the paper work for the Building Inspection and no electrical permit was taken out so Inspection was denied. Called no call back, e-mailed no response.
Part of the package was a Rebate from Poudre Valley REA did not get the paper work to apply for the rebate for over a month. the work by the installers was VERY PROFESSIONAL they get 5 STARS +! The rest of the customer service is leaves a lot to be Desired.

I am the manager of a small business in Loveland and air comfort is the only place I trust to handle our AC and heating. Wonderful competent staff, everyone there is kind and efficient. Mark is one of the best technicians ever! Thanks air comfort for always helping me for the last five years.