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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Fountain Valley Mechanical Inc Reviews - 41

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Donald Ledom

Used this company to have my water heater replaced. They were very professional, and very well priced. Very skilled, friendly, and experienced staff, and completed the work in a timely manner. I will deffinately be using Fountain valley mechanical for all of my future needs. Thank you!

Kris Dumonceaux

These guys are great! They know their craft, they're professional, reasonable priced and straight up about what work is necessary and that which is not. I live in an aging community and we were looking for a qualified and honest company and we found it with these guys. Dave the owner is also very nice and easy to talk to.
Thanks so much for a great job!

Janet Marletto

Fountain Valley Mechanical is the BEST!
Their service is not only professional , it is thoughtful too. Compare them to others to see how great they are. Pricing is fair too!
I will call them when needed again! KUDOS!

Jane Ruff

We have used FVM for over 15 years, at our previous address, and in 2018, for our new address, they did service on our furnace.

This past week, our water heater was leaking, so we called right away. In spite of horrible, blizzard conditions, they came out and replaced the gas water heater.

The issues started the next day when the City Inspector came out to our house. Turns out that the water heater that was installed was for a regular home, and we have a manufactured home. When I called the office to let them know, I spoke directly to Matt and was told that they could get the correct one installed, but it "would cost him $1300". We paid $1400 for the incorrect water heater, install, permit and carbon monoxide detector. I told him that FVM had been to this home previously, before we even owned it, so they should have known it was a different water heater. When we scheduled the appointment, all we were asked about our home is - "are there any stairs, or is it easy access".

After several conversations, Matt agreed that there would be no additional charges to install the correct water heater.

We so appreciate the emphasis on our loyalty to this company, and the fact that FVM did everything to make this right!

In these days of disloyalty and companies that are here today and gone tomorrow - it is refreshing to know that companies like this still exist.

Thank you to FVM!!!

Jane Doe

I had a furnace and water heater put in about a week ago and I just noticed that he must have damaged the baseboard by the closet where the water heater is because it wasn’t damaged before. I just had my house appraised so I know this and because there was dirt on the wall. They didn’t clean up after done. I understand things happen but what upsets me the most is he said nothing, maybe he didn’t know he did it, maybe he did and just chose to stay quiet. I was honest with them, they dropped the bank check I had given them for the work and had already left, handed me a receipt paid, but I found the check and gave it to them. Other than that, I had a good experience, price was reasonable compared to others, Robert was amazing when he came out for a repair and quote, just the nicest man ever, he is the reason I decided to go with this company, and Matt was nice as well and helpful anytime we spoke.

Tom Blair

When our furnace was spewing out co2 beyond a safe level, Matt and his crew tried EVERYTHING to get it fixed without replacing it. As it turned out, it needed to be replaced and FVM was very competitive and prompt. They did an outstanding job. I can't even begin to list all of the extra work that was done by Matt. I would highly recommend this company for any HVAC work.

Dayna Frei

I highly recommend Fountain Valley Mechanical! They just installed A/C for us and they were professional, courteous, efficient and knowledgeable. DH was very impressed by their work (and he used to own a plumbing & heating company!). Definitely call FVM and do it today to beat the rush!

CD220

My water heater went to appliance heaven and I was at my wits end. One call to the folks at Fountain Valley Mechanical made all my worries disappear. From the superior customer service to the speedy and professional install, all of my water heater worries were gone! I'll keep these guys on speed dial for sure!!

John Sterner

I am done with FVM. Scheduled service 2 weeks ago, guy comes on on schedule Monday (a week later) and just looks around and then reschedules. What the heck? They come back Wednesday (with no notice) and send 3 guys (to do a one guy job). Keep in mind, I am just relocating and upgrading thermostats on a working system. This is not rocket science. They pull the wire, but can't get the heat pump working correctly. They did the same thing at our other location, but we didn't find out the heat pump was screwed up until fall... Now they can't get me scheduled to come back and finish the job until another week. They supposedly need electrical schematics from Carrier, but they never heard of the Internet or looked at the schematics label on the units. Talked to owner, he doesn't care. Go somewhere else that has experts, I could have did what they did in 1/2 the time, but hired, supposed experts, to do it.

Scott Gaster

Matt and Jenny run a wonderful business. I've never been more pleased with service, dependability, or price. These folks can't be beat. They are always smiling and happy, and they make the experience a delight. I'll continue to do business with them in the future.

Thank you for everything, Matt and Jenny.

Sincerely,
Scott Gaster

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Cleanliness
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Comfort
4
Staff
4
Facilities
4
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