All American Mechanical

I had recently moved into an apartment and there was a serious issue where the HVAC unit was not out putting any air conditioning. So I raised my concerns to the apartment complex manager and they had this company come out. The service technician who came out wasn't very thorough. He inspected the HVAC unit and the thermostat. We raised our thoughts that it might be needing the freon filled up, however the technician would need to access the roof to check. This technician refused to go up and check on the freon levels. When I explained the issues of what was going on with the unit, the technician claimed that with apartment units like mine, I couldn't set the thermostat below 70 degrees. I told him that, I hadn't been in an apartment like that before where that would be an issue and he got sort of snippy and said "Well that's just how it is". He did a few things after that and then left. However, the AC issue was still not fixed, which did not make me happy, or the apartment complex manager happy either. So we had to have a different company come in and that company actually took their times to check the unit and resolved the issue that was causing the AC to not put out. I was not impressed with the experience from All American Mechanical company and the service technician.

My heat has been out for a whole week.
Needed a full furnace replacement after it breaking down for the fourth time.
Earl and Daija showed up first thing in the morning and made sure the job was done properly and efficiently. They were on time and professional. Thanks fellas.

I had a technician come out on the 21st of January and I just let him do his thing in the other room. He was in and out of the door, saying he had to go get parts at his car. It was early for me so I thought nothing of it but once he finished I noticed that my Nintendo switch vanished ! along with 2 games and a gift card all just gone ! When I finally found out the name of the company he worked for I have called them non-stop only to get nowhere. The guy still works there, use there services at your own risk !!!

Had someone come out to replace my furnace and coil. He was actually pretty professional because he laid out tarps and kept his working area somewhat clean and out of the way. Then my carbon monoxide alarm went off twice. Come to find out he was actually pumping straight carbon monoxide into my apartment. After he was done he told me I needed to set up an appointment with the office because he didn’t get to the heating part of the furnace and he would have to come back another day. Funnily enough I actually work for the office so it was pretty interesting to see how they treat customers. The next day I didn’t have A/C at all. Have to call them again to set up an appointment to fix the heating portion of the furnace and fix the A/C issue, I would rather not have them come into my apartment again. If I could give 0 stars I would.

Trev was our tech this past Saturday (June 12) for our AC unit. It hadn't been dropping the temperature for about a week. Trev arrived at 9am and what looked like an easy fix, turned into an all day project for him. Trev patiently did what he needed to do to get our unit working right again. He was also very professional and courteous of our home. I would recommend Trev and AAM with any HVAC needs!

Tried to rip me off. I called these people because my association recommended them to work on my water heater. In February 2021 They sent a technician out named Sean McDonald, he checked my water heater and told me I needed a part installed and it would cost me $115 in parts and another hour in labor ($89). He charged me 1 hour to check it out which I think was fair and I paid him on the spot Invoice # 39952-1. Sean served me well. a few weeks later I called them again and gave them the OK to perform the service. We had an appointment @ 9 am and nobody showed up. I get a call@ 2:15 pm by another technician (I can't remember his name but for All American's reference his number ends in 396), so I'll just call him 396. Tells me the job was done and I owed him $450 (again, I can't remember the exact amount but it was in the $400's and waaaaay over the estimate Sean had given me. I told him there must have been a mistake as I had been quoted $204. He told me, that he had to go check and see what the problem was first, then he had to DRIVE to the shop, then he had to try some parts on the bench that they had to see if they would work but they didn't, then he had to DRIVE again to some parts store to buy the part, then he had to DRIVE back to my apartment to install it so it was a total of 3.5 hours labor. To make it worse he told me I had 15 minutes to get there to pay or it would be more labor time and if I didn't agree he would just take the part back off. I know it sounds crazy but I am not making this up. Those are his exact words. I told him it had already been checked and they already knew what I needed and I had paid for that already, so no need to DRIVE so much, he should have known exactly what he needed and just DROVE once, and by the way, your DRIVING doesn't count as labor. His answer, believe it or not was "I'm not Sean!!"

I don't pay Sean or you Mr. 396, I pay All American. I don't even know who you are!! It's not my fault that nobody knows what's going on and you just showed up (late) to inspect something that was already inspected and payed for. You should have known exactly what part it was and been ready. But nooooo, you had to DRIVE!!

You guys are recommended by the HOA, that's why I used you, you guys even have keys to all the furnace and water heater rooms. you should know these units like the back of your hand. Not to mention I already paid to have it looked at. But this guy was clueless and had to drive around for 3.5 hours to figure it out????

I got as fast as I could with my previous invoice in hand. Got there in 10 minutes and he was finishing up the removal, which by the way, it was two wires and about 12 inches of about a 1/4 inch piping. I showed him my receipt, he refused to look at it, closed where my water heater was and locked it!! They have access to all the water heater closets in the condo) I told him he had to open it so I could have access to my water heater as I had left my keys. I told him 3 or 4 times and he said no. I couldn't believe it. My apartment, locks it in my face!! I proceeded to tell him he was robbing me in not so kind words and leave. I have no idea if American Mechanical is a good company or not but that 396 guy is a crook.

I own various apartments and I don't mind paying an hour labor for a 15 minute job. I do mind, getting billed twice for the same thing and for 396's driving around???

I just want to say thanks to Kevin for fixing my hot tub heater he tracks the part we need so we can have our hot tub back on running, thanks to him we don't have to wait 6 weeks for the parts.
Thank you!

It’s not too smart to drive like a maniac while having your company name and logo slathered all over your van.

Excellent, quick, friendly response and incomparable pricing for the services received. The technician was very thorough and, after fixing our furnace, ensured that there were no other issues with vents or the thermostat. I highly recommend All American Mechanical!

We own a couple of health clubs in Colorado Springs. We had an RTU go down a week ago and called another large HVAC company here in town. They came out and said they would email a proposal. After a week of no response (3 calls by me), I called All American.

5 star service the whole way. The tech was at our gym within an hour of our initial call. Friendly, knowledgeable, and professional. He correctly diagnosed the problem and called me , explaining the issue and giving me a price on the repair over the phone. He had us up and running an hour later. THANK YOU!

The best part was that the first HVAC company finally emailed me a quote (after All American had already done the repair) and quoted $1,225 for the repair. All American was less that $300. I don't know that the first company was being dishonest, I think All American had a better, more knowledgeable technician!