Thank you All American for you speedy and professional help and thank you Mark Stokes for going above and beyond to make sure my resident didn't go with out hot water
We have had an on-going issue with our furnace for the last year, and All American was referred to us through a friend who had used them prior. The tech that came was extremely friendly and had great customer service skills. He fixed our problem in just under 1-hour and told us how to continue to maintain our furnace. It's extremely hard to find honest service companies out there and I am beyond satisfied with the work and integrity that All American provided us. My only issue, although not really an issue, is that I wish they were available beyond the 9-5 as many of us homeowners work during that time. Either way, I recommend All American, and will use them again.
Wow! This company is amazing!! Starting with the first person I talked to in the office, Monica, who was so knowledgeable and helpful. She listened to our concerns and knew what we needed and got us on the schedule. The day of service, an entire team came including the owner to look at the job and had the solution. James and his tech were the best! So nice and worked so hard to make sure things were done right and that we were happy. Can’t say enough great things about this team. This company is a stand out!
Josh came out late last night to ensure we had heat. We've had people come out and check but as soon as it starts to work they leave and it'll happen again. Josh came out and was very thorough. And very professional about everything. I really appreciate all he did. Without him me my wife and daughter would've have been cold this morning. I give him a 5 star and would recommend Josh to everyone I know!
A/C unit was not working. I made an appt with All American Mechanical for today at 9am. The technician, Kevin arrived on time (actually he was here a few minutes before the appt) and started looking at the issues right away. Alot of work on his part but I now have a working A/C! Kevin was knowledgeable and very professional, and represented the company in an A+ manner! I HIGHLY recommend this company to anyone who is having HVAC issues.
Hello. I am staying at the sunset apartments at 5362 N Nevada and I wanted to leave a full 5 star review for one of your maintenance techs named Trevor. He was sent to the apartment regarding a no heat call and did an excellent job. He was very professional and explained all of the steps he took and pretty quickly fixed our heat issue. I couldn’t be happier with the outcome and my family greatly appreciates it. Thank you
Monica needs to be fired. Poor customer service, and absolutely rude (Not the first time this has happened with this person either) I get it Monica. You hate your life, and your job. Maybe it's time to go and find something else. Imagine how a person like her, makes a professional business look. Not so professional...and there for. Money and business goes elsewhere.
I just had Joe service and check my furnace and A/C unit. He is honest, professional and reliable. He explained everything he was doing and did an outstanding job. I will have Joe out twice a year to maintain my units. He will also do all future repairs and replacements. I’m so relieved I found this outstanding company! If you are looking for a reliable and professional company All American Mechanical is your place!
On August 3, 2021, a technician from All American Mechanical identified as KEVIN arrived at our hotel to repair one of our A/C units. This technician went above and beyond the call of duty and did an exceptional job in completing the repairs. As a hotel manager for over 20 years, KEVIN is by far one of the most professional technicians I've worked with throughout my career. His expertise in air conditioning is amazing and his timeliness in completing the repairs was remarkable. Kevin should be commended on his outstanding work, his expertise in the field and his exceptional guest service!! Hopefully this technician can mentor others at to match his exceptional service! Thank you, KEVIN!!!
These guys keep sending me erroneous bills when i paid the full balance day of the service. Very annoyed. The price was already extremely high even with the coupon. I have explained this several times to their accounting and they just keep sending the same bill i already paid.
B.J Law
Thank you All American for you speedy and professional help and thank you Mark Stokes for going above and beyond to make sure my resident didn't go with out hot water
Evan Plattner
We have had an on-going issue with our furnace for the last year, and All American was referred to us through a friend who had used them prior. The tech that came was extremely friendly and had great customer service skills. He fixed our problem in just under 1-hour and told us how to continue to maintain our furnace. It's extremely hard to find honest service companies out there and I am beyond satisfied with the work and integrity that All American provided us. My only issue, although not really an issue, is that I wish they were available beyond the 9-5 as many of us homeowners work during that time. Either way, I recommend All American, and will use them again.
Kimberly Conway
Wow! This company is amazing!! Starting with the first person I talked to in the office, Monica, who was so knowledgeable and helpful. She listened to our concerns and knew what we needed and got us on the schedule. The day of service, an entire team came including the owner to look at the job and had the solution. James and his tech were the best! So nice and worked so hard to make sure things were done right and that we were happy. Can’t say enough great things about this team. This company is a stand out!
Nicks8o8o !
Josh came out late last night to ensure we had heat. We've had people come out and check but as soon as it starts to work they leave and it'll happen again. Josh came out and was very thorough. And very professional about everything. I really appreciate all he did. Without him me my wife and daughter would've have been cold this morning. I give him a 5 star and would recommend Josh to everyone I know!
DEBBIE PARRISH
A/C unit was not working. I made an appt with All American Mechanical for today at 9am. The technician, Kevin arrived on time (actually he was here a few minutes before the appt) and started looking at the issues right away.
Alot of work on his part but I now have a working A/C!
Kevin was knowledgeable and very professional, and represented the company in an A+ manner!
I HIGHLY recommend this company to anyone who is having HVAC issues.
Joseph Place
Hello. I am staying at the sunset apartments at 5362 N Nevada and I wanted to leave a full 5 star review for one of your maintenance techs named Trevor. He was sent to the apartment regarding a no heat call and did an excellent job. He was very professional and explained all of the steps he took and pretty quickly fixed our heat issue. I couldn’t be happier with the outcome and my family greatly appreciates it. Thank you
Gabe Garcia
Monica needs to be fired. Poor customer service, and absolutely rude (Not the first time this has happened with this person either)
I get it Monica. You hate your life, and your job. Maybe it's time to go and find something else. Imagine how a person like her, makes a professional business look. Not so professional...and there for. Money and business goes elsewhere.
Brenda Bostow
I just had Joe service and check my furnace and A/C unit. He is honest, professional and reliable. He explained everything he was doing and did an outstanding job. I will have Joe out twice a year to maintain my units. He will also do all future repairs and replacements. I’m so relieved I found this outstanding company! If you are looking for a reliable and professional company All American Mechanical is your place!
Greg
On August 3, 2021, a technician from All American Mechanical identified as KEVIN arrived at our hotel to repair one of our A/C units. This technician went above and beyond the call of duty and did an exceptional job in completing the repairs. As a hotel manager for over 20 years, KEVIN is by far one of the most professional technicians I've worked with throughout my career. His expertise in air conditioning is amazing and his timeliness in completing the repairs was remarkable. Kevin should be commended on his outstanding work, his expertise in the field and his exceptional guest service!! Hopefully this technician can mentor others at to match his exceptional service! Thank you, KEVIN!!!
Square Up
These guys keep sending me erroneous bills when i paid the full balance day of the service. Very annoyed. The price was already extremely high even with the coupon. I have explained this several times to their accounting and they just keep sending the same bill i already paid.
Please get it together.