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    Grand Home Services, LLC Reviews - 31

    4.2
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Catherine Smith-Whitworth

    Brian, the Technician that completed the repairs on my furnace was excellent! He took the time to explain things and successfully got the furnace operating once again. He gave me tips for future use as to how to maintain the furnace to keep it operating. I have confidence that I am in good hands with the service that I received. I can't Thank you enough Brian, and I hope that Grand Home Services, LLC recognizes that they have a knowledgeable, professional employee, who went above and beyond, making sure that he left a satisfied customer. I highly recommend asking for Brian when calling Grand Home Services, LLC.

    katie bledsoe

    Reliable and professional service, which isn't always easy to find these days. Brian was thorough in his explanation and very patient in explaining it to me as I really don't understand how it works (I just understand when it's not working!). Highly recommend and will be using them for future emergencies.

    Jennifer Betcke

    Great service! Super professional, on time, and gave me a great price. Work was installed quickly and they cleaned up everything even better than it was before! Highly recommend and will use again if needed.

    Jill Sheppard

    Great service! We have used Grand Home Services over the years and wouldn’t use anyone else. Their service techs are very knowledgeable, they explain everything and make sure all questions are answered. Always on time and just wonderful to work with. Can’t say enough good things!

    Lauren Boerger

    I called at least 5 companies from the middle of May until Brian did our installation today. R-22 refrigerant is very expensive and the more time goes on the harder it is to get your hands on it and thus the higher price tag. Our old AC unit went out and just to replace the compressor and refill the R-22 the average quote we received was 3k. Brian was very honest and let us know that at this point it was better to just receive a whole new unit. Which was the consensus from the other companies as well. He explained everything very thoroughly and was never pushy in trying to hurry us up and decide right away. Other companies quoted a higher price and were very pushy in trying to get us to install pretty much the very next day. In the end we went with Grand and a week and a half later he called to let me know he was on his way and was early to the install and also finished early and called to let me know what all was done and moving forward how to get the most out of our system. He was also very polite and respectful of our house to make sure he didn't leave a mess. I don't write many reviews at all but he definitely deserves this one! We have a brand new unit and the installation was very professional and aesthetically pleasing as well. We made an excellent decision in going with him and I have no reservations recommending him to anyone and will be using him for all of our future maintenance and concerns!

    Marcus

    We were quoted at $1500 to replace a Schrader valve (same as you find on a bike tire) on our AC compressor, which is about the same price for a brand new compressor. Price gouging at its finest. I would not recommend.

    Z Fam

    I have used Grand Home Services many times to repair my 12+ year old Carrier HVAC systems. Brian has always done an excellent job at repairing, explaining the situation and making recommendations. I highly trust them and would recommend them without hesitation to anyone needing repair, maint. or a new system.

    Big Mama

    I contacted this company last year. Brian came out, assessed the A/C situation and had it fixed quickly. He took the time and patience to answer some additional questions I had. I've referred several people and they've all been pleased with the service they received. I'd definitely call Grand Home Services in the future.

    Sarah Boland

    Brian is an incredible professional who is efficient, yet takes his time making sure his clients understand what is going on and what is necessary to make everything work. His response time is super human and his prices are more than fair. HIGHLY RECOMMENDED!!

    Yessenia Perez

    Being first time home owners and east coasters our knowledge of how evaporative coolers worked was pretty much nonexistent. Our swamp cooler stopped cooling on a 98 degree day. We called and were able to get an appointment the next morning, although we weren't available in the morning we appreciated their flexibility and took an afternoon appointment. Their technician Brian was able to get to us earlier than anticipated which was a blessing because our 3 large dogs were getting close to overheating due to the hot temperature inside. Brian was able to troubleshoot and fix our swamp cooler in a little longer than an hour and within that time the the house was already significantly cooler with cold air streaming through the house. After fixing our unit he offered to answer any questions we had regarding how this type of a/c works, when to run it on certain settings, and gave us invaluable information on how to keep our unit running smoothly. We can't say enough about Brian and the services provided by he and his company. Highly recommend this company and Brian was great - professional, knowledgable, very pleasant and efficient!

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