Brian and Sons Plumbing Heating Air

I had tree root intrusion on my main sewer line.
Roman and his crew showed up on the job on time, knew exactly what needed to be done and kept me in the loop every step of the way.
They are professional, friendly and after the job was done they cleaned up so well you never even knew they were there.

Aaron (the owner of Brian & Sons) came the first day to introduce himself and he also explained to me the work that was going to be done.
The last day he came back to make sure everything was working correctly.

I got three different estimates and not only was this company reasonably priced they included the camera inspection towards the job. Most companies do not. Also hey gave me a 5 year warranty when other companies give 1.

I highly recommend Brian and Son
(a family owned business ) to service you with your plumbing needs.

iI’s a dirty job, someone’s gotta do it.

Brian and Sons is one of those rarities in today's world where everyone is out to make a buck. Not so with this company. Absolutely Unbelievable Service! I was told I needed to move my gas line in order to install my new large chefs range. I Looked for a knowledgable plumber with experience in gas lines and found Brian and Sons. Here's where the story becomes truly amazing. Roman came out and carefully assessed my gas line situation and then Inspected the new range waiting to be installed. He then told me that it was fine as is and all I needed was to clean up the area around the gas line and it would work perfectly. He said it was actually situated in the perfect spot for the new range so no plumbing work was needed. I was astonished at his honesty and even asked him about another small issue I had with a hot water regulator for my master bedroom shower. He looked at it, moved a dial and presto! I now had instant hot water in my shower instead of having to wait 4 minutes for cold water to get warm. No charge for that either. I am amazed and so appreciative of the integrity and professionalism of Roman and Brian and Sons Plumbing. He is my hero and definitely my go to Plumber in the future.

Very bad experience overall, I explicitly stated that I'm filing a claim with my home insurance company for this repair, and they had no problem with it. When the invoice came through and I asked them to contact my insurance agent to go over the invoice - they completely reversed the statement and said they DO NOT DEAL with home insurance and refused to work with them at all. If you submitting a claim through your home insurance - do not hire these guys. Also, the quality of work performed was pretty bad, I had to hire another company (Sherlock plumbing, heating and air) to fix the poor quality work performed by Brian and sons. Would not recommend this company to anyone.

The water heater was leaking at my mom's rental. She used home advisor to look for someone to replace it. She contacted Brian and Sons and they were very professional and honest. They came out right away. The first water heater installed had a defective part, but Roman came out the next day and installed a new water heater. She is very pleased with their service and will continue to use them in the future.

I needed help with a sink project I got in over my head with. Roman from Brian and Son's Plumbing came to the rescue! He had me send pictures and was able to direct me how to handle the situation until he had it fixed. Very nice and very professional, I would highly recommend Brian and Son's Plumbing!

Jeromy who was my plumber.
He did excellent job for me.
Gave me reasonable price and on time finish. Also cleaned up the job site.
I had 4 companies bid on the job.
Brian and Sons Plumbing got the job.
He did it all the correct codes and safe ways.
Thanks again Jeromy.
Kay Chae

Unfortunately we had a very poor experience with this company. We contracted them to do a plumbing repair in our rental unit on September 2, 2020. I cannot speak about the quality of their work as I wasn't present in our rental when the job was performed but I do have a lot to say about how company's management handled the payment. First, we received an original quote around $8,500, however the invoice received on September 10, 2020 was for $10,800. On that day the job wasn't even close to being completed (about half way done) but we received a call from management saying that the crew will not perform any further work until the invoice is paid in full (strange business practice, have never experienced this with any other company before) When my husband said he needs some time to review the charges and perform due diligence to ensure everything looks reasonable - the owner started raising his voice and demand payment, he also said that he would put a lien on our property for a failure to pay (reminder - the job wasn't even complete yet) We received endless calls throughout the following day with demands to pay upfront. Long story short, we ended up terminating their services half-way through and hiring another company to complete the project.

Also, to give a price comparison - Home Depot charges $60 per day to rent a large humidifier, while Brian and Sons charged us $195 per day.

Another strange thing is the contractor's license reflected on their website #877797 is under suspension if you look it up on State License Board, but if you look up by their business name - a completely different license number comes up... incompetent management?

If you need a plumber DO NOT CALL Brian and Sons Plumbing in Vista. We call them this morning before 10:00 AM. They said they would be at the house around noon. At 1:40 PM when they didn't show Brenda called them. She was told the plumber got sick and couldn't make it but if this is an emergency they could come out before the end of the day for $500.00!
They didn't bother to call to say they couldn't and when Brenda called again they wanted to rip us off.
Let this company go out of business.

Had a new tankless water heater installed two weeks ago. The installation and product were fine. My issue is with the followup. Aurelio asked if they could come back and pick up the water heater the next day. I told him that would be fine and they left the old unit in the driveway. Two weeks later and the water heater is still sitting on my driveway. I have texted Aurelio several times about picking it up and he always responded that he was sorry and they would get it. The last text I sent to him went unanswered. If you decide to use this company, make sure they complete the entire job before leaving.

Professional, courteous, responsive, I was super pleased with their service. I requested a quote and got a callback within 10 seconds! 4 hrs later I had a new water heater. Highly recommended.