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  • Onsite services

Hilo Aire Reviews - 42

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dennis Johnson

Chad Zeigler and Brett Markey at Hilo Aire Inc. provided exceptional customer service that truly went above and beyond. From their helpful attitude and willingness to assist, to their thoroughness in addressing our concerns, They took the time to thoroughly address our needs and solve any problems that arose. Their quick response time and adept problem-solving skills made the entire experience of working with them an absolute pleasure We are thrilled with the end product they provided and wouldn't hesitate to recommend them to anyone in need of HVAC specialist.
They truly demonstrated that customer satisfaction is their main priority.

Daniel DeGrasse

We needed to replace our AC. Chris and Brett were very thorough in explaining our options and what would be best for our home. Their staff was courteous and very professional. We very much recommend Hilo!

Scott Kavathan

Hilo Aire did a great job from start to finish. Very happy with the service.

Brian Anderson

Excellent experience! Chris explained everything well and was very thorough. I would highly recommend Hilo Aire.

Michael Arakian

The BEST! Replacing an HVAC system isn’t cheap so you want to make sure to go with a company that knows what they’re doing. I met with 5 HVAC companies after my AC went out and decided to go with Hilo Aire because they were the most knowledgeable, caring, and fairly priced.

Chris/Brett are extremely knowledgeable and took the time to go over all of my options in detail to make sure I was going to be paying for a system that made the most sense based on my needs and the size of my home. Chris took the extra time to measure my house and inspect my duct work to make sure the system would be adequately sized and I wouldn’t be over paying for a bigger system. The guys did a great job putting in the new system to a point where the city inspector even made a comment saying they did good with the install lol!

I’m lucky to have found these guys and felt like I was in good hands from start to finish.

Maria Ramos

Chris and his crew were very thorough installing the unit and were very pleasant, they did a very good job! I would highly recommend them. Thank you , Maria Ramos

Royce M

Very easy to work with and have to be especially thankful they were able to start and finish a full hvac replacement in a very short period of time in one of the hottest days of the year. Did a great job.

Karen Barton

Chris, Brett, and Chad were all very professional and explained the process of installing a new heating and A/C system. They answered all of our questions and completed the job on time. I highly recommend this company!

adriana Larimer

Trusting, completely honest. Reliable, on time, good pricing. They don't talk you into something that you don't need they let you know what you do need. Would recommend them to anybody

Sam Honarvar

So we decided to rent out our unit in Santa Clarita, and we knew a tenant would not put up with the noisy and old HVAC unit. So Chris came and he inspected the system and was honest enough to tell us that there is actually nothing wrong with the system and we could use it for now. But knowing how loud the unit was, we decided to replace the system anyways.

Chris and his crew made the entire process so painless. He was responsive, diligent, and great at explaining and following up with us. More importantly, he is just the nicest guy. We now have a brand new unit in our old apartment.

Also, in our new house, the heat wouldn't turn on. I texted him yesterday and he told me he'd be here first in the morning and he was.

He looked at the system, did some magic, and it suddenly started wroking. He left without charging us a single dollar despite my insisting on him sending me an invoice.

They recently started this business but I know they have a bright and amazing future. Keep up the great work Chris and don't forget us when you make millions! :-D

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