Jaguar Heating & Air

In the huge storms that just hit Northern California, we ended up having a flood in our basement and our furnace is in our basement - long story short our furnace was underwater for awhile.

Jaguar Heating and Air got us on the schedule fast, and the crew that came to remove the flooded furnace and put in the new one worked long hours into the evening to make sure we had power before they left.

It wasn’t an easy job (basement is small and access point is only a little bigger than the furnace itself) and we’re grateful for the effort and efficiency Jaguar brought to the table. The price was also excellent - came in well under the emergency fix budget we had.

Jaguar Heating & Air has been our go-to for heating and air needs. Recently we had them, Alex in particular, come out to clean our dryer vents. To our knowledge, before us moving in and definitely for the first few years of living there, it had never been cleaned. While I had never shared that we have a stacked Washer & Dryer, Alex could still clean some of the Dryer vents. So many companies, as I have called, do not clean the ducts for a stacked Washer/Dryer, be sure to call and ask ahead of time. This was the case with Jaguar as well, but again, Alex was able to clean some of it.

Staff arrived on the dot and was very communicative. He explained all the procedures he was taking to maintain my hvac unit and was very knowledgeable. Incredible service from an incredible team.

Jaguar is the best heating and air company in Sacramento, Jeff chearry was excellent knowledgeable experienced and a heck of a nice guy. He's comprehensive with attention to detail. I will use them next time and wait to use him. He's that good

Vincent was a great, knowledgeable technician. He explained the issues with my system and left it running better. Much better experience than with any other company I’ve used.

Jaguar Heating and Air was a joy from beginning to end. Jaxon able to come out the day I called and quickly figured out the issue with heat pump and got it running again. He was incredibly patient with my questions and made sure I was understanding what happened. I absolutely will be coming back to this company.

Had my traditional furnace and air handler replaced by a Mitsubishi heat pump. The estimator Jeff spent a significant amount of time with me to figure out what system would be best for our house. He ran different estimates for different heat pump manufacturers and showed me that Mitsubishi was not only the best price wise but the best product out of the lineup. I had gotten several bids from other companies but Jaguar's bid was by far the best. We decided to go with Jaguar to install the new heating system.

A day later, Jeff told me that unfortunately they didn't have the original heat pump I was quoted in stock, but that he had talked with his boss and got us a more efficient Mitsubishi heat pump upgrade for free. A $1500 upgrade for free, score!

The crew that came to the house were on time and very professional. They had installed the system in 2 days and they left the house how they arrived. They even had to help us get the cat out of the basement since it snuck in.

One small hiccup was they didn't initially install the thermostat I requested, but they came back later and installed the correct thermostat and to make up for it threw in the optional Wi-Fi module (that wasn't in the original estimate) for free!

Heating system works great and have no issues at all! I highly recommend Jaguar for your HVAC needs!

Whenever I have needs for HVAC maintenance and repairs, I just call Jaguar Heating and Air and I always get connected to a live person right away and get my job scheduled. The Jaguar Heating and Air technicians are very professional and are always able to solve the problems.

Good customer service. When there was issue a with the installations, technicians were sent out to fix the issue. They also due maintenance each season to make sure everything is running smooth. Definitely will higher them again.

Jaguar Heating and air installed a new heat pump for us. Mark was great and answered all of our questions. Very professional installation and detailed work. We highly recommend this company!