Comfort Elite HVAC

The AC unit at my mother's home was installed approximately six years ago. There was no problem with the installation or the unit. However, if you choose this company for their warranty service, DO NOT. They do nothing but waste your time. A scheduled service was set (which we thought was included in the installation price, but is not), and not only did the technicians not show up, there was no call. (When I called THEM - after their allotted four-hour window - I was first told they called me. When I told the office I had the phone with me all morning, I was then given more untrue excuses. She finally gave up trying to come up with an excuse. They can't even tell the truth on a service call.) There should be a way to charge these companies for wasting your time - unfortunately there is not. My suggestion would be to find a reputable service company and use them. I would NOT ever use Elite HVAC for anything. There are too many others to choose from.

Had these guys come out to the house for eval. the company never sent me a quote. I even called to follow up multiple times and they still never sent me a quote. I'm all about supporting local business and these guys are around the block from my house. But guess they don't want the business. do not recommend them as they're not responsive. If they don't want to prioritize new business, it reflects on how they'll treat their customers after the job is done. After writing my google review, the owner Gordon called me, not to apologize or rectify the issue, but to argue with me and say that the quote was sent to my spam (which it didn't). they didn't even want to knock the price down to try and get my business, which i asked for a cash discount and didn't seem to be an option. buyer beware and do not recommend.

Horrible don’t use them. Do your homework. Totally tripled the price and totally unprofessional. I am contacting bbb to report my service. They even financed without a signature!

This company was purchased from the previous owners. Thy are not honorng the sevice maintenance agreement. The service tech
came out to my house (Manny), and told me he was doing my e a favor by coming out. I complained to the office and they said they would speak to the owner and call me back. Never happened. I wouldn't water my money ona company with no integrity.

Our AC died a slow death this last spring. Elite vac came out shortly after we called, gave us a great deal on an AC unit, and got it installed right away. What little mess they made (which was hardly noticeable) was cleaned up immediately. We are senior citizens, and we felt we were treated honestly and fairly. They came out after 6 months and double-checked everything. Great company! Very forthright!

Very happy with the service I received from this company. The ac died on Sunday and Nathan got to my house by late Monday night to diagnose and fix the issue. While he was there he did a general service as well. Fair price and VERY professional service. They will be my a/c choice again, when the need arises.

I would describe the people I dealt with at Elite HVAC as polite, friendly, punctual, and honest!! Harrison was the man who came to my house. He was friendly and thorough. He even videoed what was happening in my furnace to show me, it was actually catching on fire.... that could have been a disaster! After my new heater was installed the man walked me through everything they did and asked me if I had any questions. I had a great experience and I would definitely not only use them again myself but I would highly recommend them!! Thank you Elite HVAC!!

We had an emergency installation. It was the hottest day of the year and our system went down. We had been caring for some very old Pugs and they were very heat sensitive. Within 24 hours Elite showed up with a small army of contractors each with their own task and proceeded to remove the old system and install a beautiful and quiet new system (York). Thank you! Mike Cleaver

Elite HVAC installed my A/C and heating system in 2011 under a special Southern California Edison HVAC Program. They did an excellent job and I still have a warranty contract with them to service the system every 6 months.
This hot summer 2018 has really tested the system and is has been consistently performing to keep the house at a comfortable temperature.

TOTAL RIP OFF!! THIS COMPANY WILL MILK YOU FOR YOUR MONEY!!! My elderly parents indoor heater was not working and ELITE HVAC (who we thought to be a trust worthy company) was called to diagnose and repair the problem. A technician by the name of Benny arrived claiming the problem to be with the pressure switch and igniter, charging about $800 to repair. Due to costs we decided to go elsewhere. Turns out the $800 problem was as simple as needing to change the air filter....THE AIR FILTER!! A $20 fix!!!! After we switched out the filter, we also noticed that some wires were suspiciously disconnected. We reconnected the wires and it worked like new. This makes me furious to think that ELITE HVAC would prey on such a vulnerable population group...even in the middle of a global pandemic! Shame on you guys!