Hi-Tech Air Conditioning, Inc

Zach installed a new Ecobee after the original failed on A/C. Not their fault, product failure. Have been a Hi-Tech customer for a couple of years now ever since they replaced our failed HVAC. Very happy with them, Zach is a great guy as well

Highly recommend HiTech Air for HVAC systems. We had minimal air cooling in our bedrooms with our old HVAC. After meeting with several companies, we selected the solution that HiTech Air proposed for a replacement system. Pepe, Steve and Hadeer courteously and professionally replaced our HVAC and ducting with a new 2 stage Carrier system. We are very happy with their efforts and the new system. They arrived promptly as promised during the 2 day installation. They worked efficiently to replace our outdoor compressor with a larger unit and installed new tubing. They climbed up into our attic to replace the existing underperforming furnace, heat exchanger and ductwork and installed the new components. In the process they also added an additional vent and intake, replaced old thermostats and replaced all of the vents throughout our home. Once installed, Hadeer showed us how to use the new thermostat and adjusted the air flows to our liking. The installation was completed by the end of the second day with a cleanup and vacuuming of the work area.

We have used company a few times and they always respond quickly. They work us in quickly and work friendly and efficiently. We joined VIP to keep up with our AC and it’s totally worth it. Casper has helped us out a lot. He is knowledgeable and helpful.

Awesome service, professional, and very intelligent with product. Best service I have had since I moved here. Highly recommend this Team of professionals, whom know how to treat a Customer. Tyler is also an outstanding technician He is very knowledgeable and professional, and performed a flawless new installation. Thanks to the entire TEAM for a job done well above my expectation.

I have used Hi-Tech for years as my service provider for any HVAC issues and can’t say enough about the professionalism and reliability. Recently, we had an issue that required an after hours visit. To my surprise, Bob, the owner, showed up at my front door which was unexpected but he wanted to make sure to address any immediate needs b/c the after hours tech had a few calls in front of me and I have a family member that requires AC for a health condition.

Fast forward to the replacement of the defective piece of equipment. Kari and the office staff couldn’t have been more accommodating. They were able to get the replacement part ASAP and fit me in to the schedule before the weekend. Casper was at my house promptly on the day of the scheduled appointment. He was extremely professional and made sure I understood what caused the problem and ensured that everything was working properly.

After the visit, I had what turned out to be an unrelated plumbing issue that Casper offered to come back later that day to address (after a full day of other calls). I told them that it could wait till the next day, which again happened to be a Saturday. Casper made time on his day off to come back to see if he could help clear the drain line for me. Turns out my issue required an actual plumber to clear the larger drain but also shows the caliber of the people you work with at Hi-Tech. From top down, you can trust that Hi-Tech will listen to your concerns and truly makes you feel valued as a customer.

Dave Scott was excellent. He knew what he was doing and was very efficient and professional. Would definitely recommend Hi-Tech Air Conditioning, Inc.

Update 11/30/2020: Piece needed to fix the air conditioning system came in and Dave came back to finished the job. He is awesome. Thank you again for your hard work and dedication.

From the moment I called to the technician (Casper) arriving was less than 10 minutes. He fixed my problem, was honest about my future needs, he gave me future options but wasn’t pushy. I’m very impressed with the responsiveness and care that Casper demonstrated! I will recommend them and will call then again when necessary - outstanding service!!

Dock quickly assessed and fixed the problem with our AC unit. He was professional, polite, knowledgeable, and capable. The unit was fixed in a timely manner. We highly recommend his services! Thank you so much Dock!

Tyler is GREAT! Knowledgeable, efficient, and caring! Way to go Tyler!

I had a great experience with Hi-Tech....both the office staff and technician were professional, courteous, polite and knowledgeable. The entire process from beginning to end was seamless. The technician showed up on time and troubleshot an issue we were having quickly and our systems are running perfectly. Will definitely use Hi-Tech again and recommend them to others.