Always Plumbing Heating and Air

Excellent work! I'm a repeat customer for over 2 yrs for both plumbing and AC work. Patrick and Derek are very professional, offer great service and the issue has always been fixed within hours of my call even when on weekends and holidays. Price has always been reasonable.

Andria in the office is awesome. I called in to inquire about a promotion they had months prior, which she still honored. I also was currently having an issue with my water heater. She sent Christopher out the same day, which really surprised me with the quick response to my problem. Chris is very thorough in explaining what the issue was and the best resolution. We agreed on replacing the water heater, which they did first thing the next morning. Top notch customer service, very efficient, and very knowledgeable. I highly recommend them.

I had a great experience with Tim. He was very polite and knowledgeable. Tim had done a plumbing repair due to a burst pipe a few months ago and did a great job on that. Recently, I decided that after going through the various repairs to this 50 year-old house from the water damage from the burst pipe, I wanted to re-pipe the house to avoid future problems. A couple of plumbers came by to quote, but due to the age of the home and the repairs done over those 50 years, they couldn't figure out how to re-pipe and didn't even quote the job. I remembered Tim and gave him a call. He came right over the next morning and got up in the attic and looked at all the piping and then was able to explain to me clearly what pipes went where and how the water flowed through the whole house. He was very patient as I asked him a lot of questions. He didn't charge for any of this, and I told him what I wanted done and what I didn't to save and he didn't try to upcharge me. He explained clearly what he was going to do, we discussed a few options and I chose what was best for me in my situation and he had a quote a few minutes later. He started the job next day and it went as expected. Plumbing was all clean and well done, he explained to me if an issue arose that required me to decide this-or-that and executed well. The overall price was reasonable, the work was excellent and I would use Tim again.

Needed a new water heater on a Saturday of all days! I called every business I could find and no one was available, until I reached ALWAYS PLUMBING. Tim Thomas arrived on time & was very professional! Pricing was reasonable compared to other overpriced companies. I highly recommend this company, and I will definitely be using them in the future!

We're really shocked seeing how fast the "Always Plumbing" responded to our call, they sent us one of their
best professional plumbers named Derek, he diagnosed the pipe leak, which was installed by another plumber.
Problem is fixed to our satisfaction

They had someone come out within an hour of me calling about my water heater. Eric arrived and diagnosed the problem, gave me several options and we came up with the best choice. He treated me like a friend/neighbor and gave me his expert opinion. He even drained the water heater right then and arrived promptly and got the job done the next morning. I was impressed by his workmanship but also his friendly demeanor and pleasant disposition. He was a breath of fresh air as far as service! Just cared about doing the job quickly but professionally which we appreciated! Thank you to Eric for delivering exceptional customer service!

I had a major plumbing issue at my shut off valve. Eric Castillo assessed the situation and made repairs quickly. He was very knowledgeable and friendly with explaining the situation at hand. I am happy and appreciate the service provided. He replaced all parts and had the job site clean when he was finished.

Timothy Thomas went above and beyond today. His notes indicated he was there to repair a sink but my appointment was for repair of a dryer vent. Although not a plumbing issue, he cleared my vent and provided a good recommendation to address the situation in the future. I will definitely call him in the future for other services provided by the company.

Needed a plumber to fix a leak under the kitchen sink at a renter's condo. Turned out we needed a new garbage disposal and strainer. Told me it would be a $980. repair. I asked why so much because a new garbage disposal was only $150-$200, and was told if I had the garbage disposal it would only be $250 to install. I quickly got bought a disposal and brought it over to the condo. I got the wrong strainer and the plumber said he had one in the truck that he'd had for awhile and it wouldn't cost much so I told him to go ahead. He ended up charging me $550 total for the repair. No way the part he showed me should have cost $300. I will never use this company again.

If you are in need of someone to take a look at your dryer ventilation for a repair, definitely contact Always Plumbing Heat & Air. This is a service that’s is hard to find (venting within the walls to exterior) and we were very happy with the prompt response via phone and we had someone out the next day to access and fix this unusual issue. Timothy was good at showing and explaining the situation to make it easy to understand and know what needed to be done. We are very happy with the service.