Coastal Comfort Heating and AC Repair

I'm happy that a coworker recommended Coastal Comfort Heating and AC Repair to me. Unlike others, their professionalism was immediately apparent. They were incredibly courteous, from the women who answered the phones to Rob, who came out to the house for the bid. After we accepted the offer, they came out and added freon while we waited for our installation. Sadly, we had a significant leak, and the air conditioner was beyond repair. They thought it would be nice to have a portable device. They were three weeks away, so I also requested a sooner appointment. They promised to check and get back to me by phone. They promised us they could fit us in 8 when they contacted the following morning.

I'm grateful that a coworker gave me Coastal Comfort Heating and AC Repair's contact information. Their professionalism, in contrast to others, was instantly noticeable. From the women who answered the phones to Rob, who came out to the house for the bid, everyone was really polite. They came out and added freon as we waited for our installation after we accepted the offer. Sadly, the air conditioner was beyond saving due to a huge leak. They believed having a portable device would be convenient. I also asked for a sooner appointment as they weren't due for another three weeks. They pledged to verify and call me when they had more information. When they contacted us the following morning, they assured us that they could get us in at 8.

My old, almost 19-year-old water heater had a leak. I've installed water heaters in the past, but the prior owner enclosed the space with wood to reduce dust. I emailed Coastal Comfort Heating and AC Repair late at night because I knew replacing it would be a pain in the butt. Within an hour, I had a response, and later that morning, I had a technician come out to look. He was able to troubleshoot the situation and immediately installed my new water heater. Although the cost was slightly higher than if I had installed one myself, not having to deal with the removal and installation was undoubtedly a benefit.

As soon as I phoned, I felt assured that I was in good hands. I was spoken to and engaged in conversation with as though I were a real person. Their communication was excellent throughout. Joe was exceptional in many respects. Outstanding professionalism and manners. Never once was I "sold" on anything. He took the time to fully describe the state of the AC and what was required to fix it. We signed up for the annual plan. I'm overjoyed! I definitely recommend it to everyone!

This Super Bowl Sunday, I sent a message early since my air conditioner simply did not cool the home. Coastal Comfort Heating and AC Repair's staff arrived straight soon and spent a few hours here diagnosing the issue. He was able to solve the problem, and I'm now back in action.

I was confident that I was in capable hands as soon as I dialed. I was spoken to as though I were a real person and I was conversing with a real person. All throughout, their communication was fantastic. Joe was outstanding in every way. Excellent manners and professionalism. I was never "sold" on anything. He took the time to thoroughly explain the condition of the AC and what needed to be done to fix it. We subscribed to the yearly plan. I'm so happy! Without a doubt, I advise everyone!

The technician team from Coastal Comfort Heating and AC Repair expertly and professionally serviced the air conditioner. The unit is in excellent shape and is operating better than before. Many thanks to Coastal Comfort Heating and AC Repair for the excellent work.

From the moment I called I knew I was in good hands. I was talked to like an actual person and I was talking to someone who was an actual person. They had awesome communication the entire time. Joe was absolutely awesome. Super nice, super professional. I never once felt “sold”. He took the time to explain everything that was going on with the AC and what we needed to have it fixed. We signed up for the annual plan. Super happy! Definitely recommending to everyone!

I was referred to Coastal Comfort Heating and AC Repair through a coworker and I’m very glad I was. Their professionalism was obvious from the start compared to others. From the ladies answering phones to Rob who came out to the house for the bid - they were very accommodating - after we accepted the offer, they came out and added freon while we waited for our install. Unfortunately, we had a bad leak and the ac unit was done for. They were nice enough to bring a portable unit. Also, I asked for an earlier appt because they were 3 weeks out. They told me they would check and call me back. They called the next morning and told us they can squeeze us in 8 days earlier. We were so happy because we were with no ac in triple digit heat. The fact that they called us back and squeezed us in meant a lot to me. Prices were reasonable and I feel the quality of work is excellent. Highly recommended!

My Coastal Comfort Heating and AC Repair worker was courteous and expertly installed a new water heater. I appreciate how quickly you were able to get a new water heater installed and working. Thanks a lot!