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Amenities

  • Wheelchair accessible parking lot

Heritage Valley Air Company Reviews - 33

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Candi Tovar

My experience has been amazing service! When I have called Ernie comes ASAP usually within hours if not immediately. On top of his game!!! I have used him for years, he would service my unit every year. After moving my unit at the new place completely went out during a terrible heat wave, he came by 7:30 in the am. Took the old one and had the new one in by 3:00 in the afternoon. Highly recommendable!!!

Benjamin Koplan

Five Star Recommendation: Air Conditioning Service, Cleaning and Repair. FYI, I have no relationship with this company and had never met these guys prior. It's just so hard to find good trades so we wanted to share a GOOD experience.

We were having issues with our A/C leaking water in our Westlake Village house. We also had a few floorboards show signs of water damage. The first company we tried (Air Force) misdiagnosed and wanted an unreasonable price to do more.

Ernie and Gabe with Heritage Valley Air Company did an AWESOME job diagnosing the issue. It turned out the water was condensation coming from the inside components in the unit being so dirty (it was freezing up and then melting over and over again). There was literally a pool of water underneath which could have damaged our floor.

They removed all the moisture and then totally cleaned the unit on the inside and out, including parts of which I'm unfamiliar (blower, coil, condenser). They also replaced the filter and topped us off with freon.

WHAT A DIFFERENCE!!! The unit is cooling so much faster. It's way quieter and it seems to be running less to get the house cool.

They were here for almost two and a half hours, and even with all the additional work they were less than half the price of other company.

Lesson learned is most of the houses in our neighborhood were built in the 70's and 80's. If you haven't had your system cleaned in some time it might be of consideration. Had we been more diligent I wouldn't be having to do some minor floor repair from the water damage.

Obviously, we highly recommend these guys.

Blacksheep Medrano

Great guys. Fast work. Stopped at the hardware store for my project . Clean work. Came to my home at 6 pm to fix my water heater ,,, after a full day of work ... Thanks Ernie … And then it happened... Water line leaked over night. filled my home. carpet and 1 wall damaged. Still no help . Almost 2 weeks now. Insurance adjuster handling there claim for me . Told me to handle it myself. He is not taking responsibility . So now my wife and I are paying for it. No response from Heritage, or there insurance. Still waiting . All wet customer.

carlos gomez

Same day service, showed up at the time he said he would. Quick diagnosis and repair to get me back to enjoying cool air in the house again. Contacted them based on the reviews and did not disappoint. Highly recommend.

Miguel Montano

Ernie & crew are total rockstars! They stepped into a commercial space and brought it to code under schedule. Intelligent, resourceful and professional. Plus, they were the best value (and fastest) for our dollars. SUPER HIGHLY recommended.

Matthew Alamillo

Ernie has the Knowledge and the know how on how to fix your Heating and Air...hes does quality work at a affordable price.....doesn't cut corners and uses only the Best equipment HVAC has to offer!! Can do it all!!! Call him....highly recommended!!!! Would give him 10 stars if I could !!!!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Albert Arroyo

Heritage Valley Air Conditioning is very professional & Clean. Very knowledgeable & local. I’ve known the young man about 20 years and has always been a hard worker. You’ll be glade you tried them😎

Caleb Vereen

Ernie came out fixed my heater right up! He knew exactly what was wrong and saw through to it that everything was cleaned and working properly. Great service

Jennie Andrade

Awesome service!!! Called Ernie to fix my grandmothers (who is 90 years old-had 100 degree weather that day) air and he was able to repair it within a few hours... thank you Ernie for your prompt service

Katie Yates

Ernie saved the day!! Heat wave, AC went out, Ernie was here within an hour of calling and had the AC fixed within 30 minutes. Always the best service!

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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