Johnstone Supply El Cajon

I called and after a long wait, Paul picks up the phone. I barely said what I needed and he rudely asked if I had a HVAC licence. I said no, I have a contractor's license, and he says "we are too busy here" and hung up the phone. I've interacted with them before, and they are like the mob. Go elsewhere or shop online.

Great variety of parts. Try to get you in and out with the right part. Always resolved any issues if I ended up with wrong part! My first try FOR HVAC R unless I know they won't have the part. Great selection of specialty tools as well.

Always ready to help us with air conditioning parts and supplies.

Doesnt mention they only sell to contractors when you call on the phone. Nor does the website waste of my time.

Would not work with me today because I am not a contractor. I have been going there for years for all my hvac needs ...

Awesome supply of HVAC & Refrigeration Supplies!

Great group of salesman

Poor service