The Right Choice HVAC

They installed a brand Ac unit. 2 years later the unit caused multiple leaks but not before completely stopped working. After many conversations they attempted to “fix” the leaking AC. 1st time they said they ac needed new filters, 2nd time said they replaced the hose, 3rd they sent me a bill of over 1k to fix the installation.
I called multiple companies to inspect the unit all said the AC was not installed correctly. We are having the city come inspect the unit. This will cost us over 1k to fix. Unit caused water damage to my house. Owner called me to tell me to take down my bad reviews. He expected me to pay his company to redo a job I already paid for.

I was very happy and pleasantly surprised with the professionalism and customer service of this company. Reuven was communicative, responsive, and knowledgable throughout my quote. He was patient when I was going back and forth on what option was best for me even when it kept him at my house past 8:00 pm. He gave me a great deal and extended the opportunity when I needed more time to decide, as I am a new home owner and finances are tight. Although I did not end up going with The Right Choice SOLELY due to my home warranty picking up some slack, I would highly recommend this company, Reuven in specific, to anyone who wants good service with no BS. I will be using The Right Choice for any HVAC needs in the future!!

My wife and I just purchased our first home. We went thru a serious remodel and needed a reliable hoax contractor, I researched on yelp for HVAC contractors in my area and found the right choice. I had Steve come out and give me a proposal on replacing my heater and adding air conditioning. Steve sat with my wife and I and explained to us all of our options. We had a total of 4 bids and decided to go ahead with the right choice. The guys came in on our scheduled date and did an excellent job, protecting all of the furniture, and really respecting my house. The installers that came out were Rudy Esteban and Santiago.... ask for them!!! Excellent workmanship and really professional! Thank you Johanna the office manager for making everything easier on that end. Great job guys I will definitely recommend you to my close ones and use you on my future projects.

Our experience with The Right Choice was totally awesome. The workmanship was excellent and the customer service provided by Steve and Johanna was particularly noteworthy. The Right Choice accommodated a demanding schedule in an exceptionally timely manner.
The Project cost was definitely reasonable and a follow up adjustment, by Hector, was handled in a timely and totally professional manner.

If you have a Heating and/or an Air Conditioning issue, I strongly encourage you to contact the total professionals at The Right Choice.
David Place

Everything is great with The Right choice. Works fast and accurate. John was calling me as soon as I put in a request. The next day he came over and explained everything that they will be doing. Very informative and knowledgeable. The Right Choice and John are personable and professional. We 100% recommend them for insulation. At the right time we will call them again for HVAC.

David came to my house to give an estimate on my air conditioner not colling. He came right on time as promised and very quickly diagnosed the problem to alack of refrigerant. He was very polite and explained everything that he was doing during the diagnosis. he suggested what the alternatives were for me to fix it. I went with him to fix my air conditioner. Very nice person and very knowledgeable technician. I will ask him for any future work.

Right choice initially saved the day in the dead heat of summer coming out the same day and replacing the circuit board on my furnace to get the AC up and working (although overcharged-I paid around $800). Fast forward 4 months later and the heater is not blowing hot air. I call them to check it out and they tell me the circuit board THEY installed was not compatible with the furnace and a “part” was out. This was after 2 technicians inspected and a expert “district manager” came out. This made no sense and they offered to take $800 off the new furnace price but would still be $3300(wow con artists). Luckily I have some common sense and had another great company (David Phend heating and air) come inspect the circuit board. David was phenomenal with his communication and let me know that right choice left the instruction manual for the circuit board in the attic and Right Choice installed the wiring incorrectly on their own part! Needless to say -David re-wired it in 15 minutes and only charged me an hour of labor! Thank you David for saving me $3000 and to never use or recommend Right Choice for their shady business practices! Stay far away

Fine, hardworking, young men who did a great job adding solar to and replacing air conditioner in our home. Easy to communicate your wishes and concerns with. and good at explaining the process.

Had to call this past Wednesday as our evaporator coil that had been installed 8 months ago was leaking all over the place. They arranged to have a technician out that same day between 1P & 5P. Technician arrived a little after 1P and determined that the drain was clogged. He had the clog cleared and was on his way in about 30 minutes. I'm so impressed with this level of service! Great job Right Choice! Thank you.

I had them come out & give me a bid for replacing the duct work in my mobile home. Their bid was $13,800. The guy never crawled around under the home to really check things out and even said I needed asbestos removal, around $800 for that part.

We signed a contract, but ran into another HVAC contractor at church the next day. He crawled around under the home and really looked things over well, he quoted nearly a third of TRC's quote. The new guy also pointed out TRC's contract was questionable to Calif. code, especially lacking in a right of rescission, and also told me there wasn't any asbestos.

When we called to cancel the contract, they went as far as to tell me the unit in my house might be on a recall list, but I never saw him write anything down in his notes. I see this as just another way they were trying to rip us off. Avoid this company at all cost!