Downey Plumbing Heating & Air Conditioning

After 3rd slab leak - had to get the house re - piped and of course this right before Thanksgiving.
Contacted Downey Plumbing and a quote later that day and the crew was there next day! Water back on!
Thankful for the professional and excellent work that was done!

The tech that came to my home to clear the sewer was pilote friendly courteous and knowledgeable he did a great job and didn’t leave a mess! Job well done!!

I appreciate the timely response, our showers were stopped up and Downey Plumbing crew quickly resolved the issue, the family was able to shower and get back on track. CRISIS AVERTED, thank you!!! Will definitely use again

Very knowledgeable, prompt and clean service. I used them for a new air conditioner in 2019 and the service was impeccable. Sold me a great machine and dialed it in to services the rooms perfectly. I used them again in 2021 to replace a leaky backflow valve between my house and the city water line. They did a fantastic job. I used them a third time in 2022 to clear three area drains impacted with dirt and roots. They were able to clear all three drains and get them running again. Marcus and Arthur were super professional and cleaned everything up including the gutter at the street. Always careful, clean, courteous, and knowledgeable. I've had great experiences with them and will keep using them.

small leak in main line. Water to house completely shut off. Downey comes and says they don't have correct size PVC piping. Instead of running 5 minutes to Home Depot or Ace they told me I would need to wait until Monday (5 full days) without water to the house. Called the supervisor and same was said to me - they wouldn't budge. Would NEVER recommend such an inept company - doesn't have basic plumbing supplies and aren't even ashamed about it.

Plumber was polite and easy to work with and treated the tenant with respect.

Downey Plumbing shows up on time and has very professional technicians that do high quality work.

Very Professional Service Techs, show up when time quoted. Emergency situation very quick and efficient. Would recommend to family and friends.-

excellent work by him and his partner, they are both a great team and professionalism

$600 wasted. Company sounded great because they have a 90 day guarantee. Technicians arrived at my home, I explained We were having an issue with one toilet. The technicians advised that the issue was with both toilets and it was a mainline. They ended up removing the toilet that we didn't have an issue with Clearing out the mainline, and leaving. They left a huge mess, and were dripping toilet water from their tools all around my home. I didn't make a big deal about it since they advised the problem was fixed. 4 days later the problem happened again. Our toilet was still backing up and not flushing every time. Some times it was fine but most times we had to use a plunger. So I called them back. They advised me that if the issue was different than what was originally called about, there would be a $75 fee. I Did not worry about this since I was 100% sure it was due to the original problem. when they arrived they advise that nothing was wrong. I explain that it's not every single time that the toilet backs up but most times it does and we have to use the plunger. Since it wasn't doing it at that exact moment they weren't able to do anything for me. So I paid the $75 and they left. Today, my restroom is completely flooded my sink is also flooded in my kitchen and the water is not going down. I called them to let them know that I'm within my 90 days and I'm having a huge issue at my home with flooding. They advised that since they came out a second time already the guarantee has been fulfilled and no longer valid. This call would be considered a whole new issue. I know that it's not a whole new issue. This is the same issue I was having when I originally called them. Completely unprofessional over the phone, So my family is out of money and now I have to deal with having to fix my home and this flooding and still fix the issue of why my toilets are backing up. I Do not recommend this company.