Hermetic Heating And Air

Typical Desert emergency. Our Ac went after business hrs. We called Hermetic on a recommendation, and boy did they deliver! Javier answered my call, was really helpful and was at our house within the hr! He walked me through want the issue was, gave a reasonable price for labor and parts. He fixed our issue within 20 min of arriving to our house! To anyone searching for a local, responsive company, Hermetic is the one! Thank you! Our family is grateful for your service!

If you need AC-Heating help Javier of Hermetic Heating and Air is the person to call. Javier is knowledgeable, professional, responsible, honest, fair, personable and has a heart of gold. He is prompt in returning calls and thoroughly explains all of your options in a calm and kind manner. I had 2 AC units go down on the same day. I was so stressed that I started crying and Javier gave me a hug and said don't worry it will be OK. He was right. He fixed both ACs in one day and charged me a very fair price. So my advice is don't go anywhere else, call Javier first, you won't regret it.

Prompt Pleasant Professional. Seemed to know exactly what was needed. Had items on truck to get the job done. Great experience.

Excellent and prompt service. Javier answered my calls and e-mails promptly.
The job was excellent.

Javier provided exceptional advice and service in the installation of a new AC unit. He took the time to explain various alternatives, was clear, articulated the pros and cons and, when we made our decision, Javier and Jaime installed our new unit promptly, efficiently and with care and cleanliness. We would highly recommend Hermetic to anyone requiring service or a new unit. Prompt, professional and excellent.

Our AC went out in the late afternoon and Javier was able to come out first thing the next morning. From the initial phone call, to the inspection and quote, and finally the actual repair; Javier was very professional and helpful! He was on time, very informative and presented us with options at different price points. We were also offered a 30 day money back guarantee on the parts, if our unit broke down in that time frame. He was very knowledgeable and accommodating, and even though he didn't have the parts on hand and had to get them from his warehouse, he was able to fix it the same day. Would HIGHLY recommend Hermetic Heating and Air for any AC issues.

Javier is the nicest, most accomidating service tech I have come across. He provided excellent customer service by keeping me informed as to the status of a hard to find part for my very old heater. He called me back the same day, informing me that he had found the part.

My heater was running 24 hrs a day, blowing intermittent hot and cold air. Javier diagnosed the problem and fixed it on the same visit. I would recommend Javier for all your heating and cooling repairs!

Our AC was not working properly and it started to get really hot inside my home. We have multiple children and it sucked to see them sweaty and hot we had regular fans blowing but the heat in the desert is no joke. We called Hermetic Heating and Air and within 5 minutes they contacted us by phone to get an idea of what was going on and within 20 minutes they were at our front door. Javier was able to find the problem and was able to fix our blown fuse and rewire everything needed that same day. He continued to stick around to make sure everything was working properly our thermostat and our outside unit. Everything checked out fine and we are more than happy right now. Nice cold fresh Air!

Javier, the owner of Hermetic Heating and Air, was by my place to install an Ecobee smart thermostat, and to check out an old wall heater. The install of the smart thermostat was quick and went very smoothly. The wall heater is ancient, and not really repairable, something which didn’t surprise me. Javier was great at explaining what options there were to replace the wall heater. I found him very professional, honest, personable, and a good communicator. Would be happy to call him again for future jobs.

Last Friday night, with temperatures in the high 90’s, the lights in half our house flickered out. We found the right breakers (in our poorly labeled circuit box) and reset them. Lights and AC fans came back, but no cool air. Panic. Looking at Google maps I found Hermetic Heating and Air Conditioning… less than two miles away. They advertised 24-hour service. What luck! I called – fully expecting a 24-hour answering service – and Javier Hermosillo, the owner, answered. He was here within 15 minutes. He diagnosed the problem within minutes - compressor failure!
Javier explained our options: “Platinum” ($$$), “Gold” ($$), or “Bronze” ($).
He showed us his license and insurance documents and offered us a portable AC to get us through the night. Yes please! We made our choice on the spot. To our delight the replacement hardware was available and was installed the next morning and operational by about 11:00 am.
Old hardware was removed, and a new (huge) compressor and outside unit was installed. The “clean up” was perfect; even the patio furniture was moved back exactly as it was! We were really impressed with both the speed and the quality of the work. We are glad to have Hermetic and Javier as a neighbor!
If we could give him six stars we would.