Eco Performance Builders

If I could put more stars, I would! Doing an energy upgrade is an expensive decision, and most people wonder if the energy savings is going to be worth the upfront investment into the project. (It will take so many years, but eventually it will) Finally decided to go for it anyways to live comfortably. So glad we did! The comfort is pretty much immediately noticeable, even when it's 100 degrees outside it's cool inside. Also, feels good inside to know that we are being responsible citizens by using less energy and leaving less carbon footprint. Two months into the summer, we are already seeing significant reduction in energy consumption.

The crew work so hard! Arrived daily at 7am, and always respectful and meticulously covers involved areas and clean up after themselves. There's one person assigned to manage your particular project (for us, it was Bill) and he kept in communication daily on the progress. Everyone very patiently answers questions -- from the audit and consultation by Kyle to daily progress by Bill and other members of the team. Highly recommend! Very professional.

I moved into a 100-year old home a couple months ago and wanted insulation in my sub area. I called around and looked at recommendations and had a long conversation with Eco performance builders one evening. Since I knew this relatively drafty house would fail a blower test I wanted to just cut to the chase and install insulation.

The guys came today to do the work and did a beautiful job. It was superquick, very well-managed, the bill came very quickly afterwards, I can pay electronically, they totally understand that this is about energy savings, protecting the environment, and a more comfortable home. As an extensively trained real estate broker with eco-broker certification, I really appreciate working with a team that understands the concepts and, for instance, and won't put insulation right up against knob and tube wiring!

So glad I went with EPB! Kyle and Bill are great project managers, communicate clearly and consistently, and respond quickly and thoroughly. (When ever I had a question I knew I could call or email one of them and get things addressed immediately. Even though EPB schedule was full, they made me feel like my project was important and still done with the best efforts and maximum attention and quality.

The rest of the team on my project - Jorje, Tom, Kevin, and a few others from EPB whose names I did not catch, the tapers and rockers Brad and his crew, and the EPB office staff are also fantastic - pleasant and professional, quick to respond, and knowledgeable.

I also was super security conscious because I have two indoor cats; everyone was very respectful, making sure that the furries did not escape, and that doors and gates were locked at the end of the day. And everything was really cleaned up pretty thoroughly during stages and at the end of the job.

My spaces look gorgeous, my house is cozy (the true test will be summer, of course; I will try to do an update), the air smells/feels better if I do have the house closed up, and my Fujitsu units are so quiet!

Thank you, thank you, thank you to Eco Performance Builders and their contractors. You helped make my house into more of my dream house!

Communication, Punctuality, Professionalism and Courtesy, Customer care and satisfaction: 5/5 stars on all of it!

* Project: Home air sealing, Crawlspace Vapor Barrier; Attic clean up and blow-in cellulose insulation; Replace old gas furnace with electric Heat Pump system; installed new air vents and duct work; absestos removal.

We first got in touch with Kyle B., who came to the house for an initial assessment. Then we started exchanging emails about game plan, we went back and forth for a while. I am very hands-on and involved, so I wanted to research every single item, he would send me to be fully informed of all of our options. He was very knowledgeable of every possible scenarios, gas, electric, he even gave us detailed information on product they wouldn't have been involved in (radiant heating systems on ceilings for example). In other words, Kyle was not pushy at all, he cared more about our home comfort than making his sale.

We felt bad that we dragged the process for so many months before committing (probably around 6 months), but we didn't want to jump into any decision before knowing all of the possibilities and the best option for us. We wanted it to be our decision. Kyle was very understanding and never showed any sign of frustration or impatience. He was very professional and always wrote detailed emails with pros and cons of different systems. We worked together to come up with the most ideal one for our home. We are very pleased with the process involved before the actual work was done.

ON-SITE WORK AND TEAM: Bill N.was our project manager. Keith F., Cody J.; Jorge, Tommy and Ryan were some of the guys who came to the work site. Every single team member was courteous and friendly. They seem to all be working well together, I could ask questions to anyone and they all has answers. On day 1, they told us their start and end work hours to make sure we were ok with them.

They had trucks and vans with material deliveries, but the team was very considerate and made sure they weren't in any of the neighbor's way.

They laid out floor protection and taped out each time they had to do something in our living space. They picked up, cleaned up and vacuumed at the end of each day, like they weren't there.

I asked a lot of questions each day to see what they were doing, I went in the crawslpace, in the attic during the week to see. They are serious about the quality of their work and were excited to show me their progress.

There was some material shipment delay, they were very apologetic about it (even though it was out of their control), it really didn't bother us. Even with that, they didn't just sit around waiting for the delivery, Keith was actually training the other guys how to use some equipment they didn't know, so they were able to make a productive afternoon out of it. [That's a message for their boss! :)]

We got progress status update at the beginning and end of each day, which was very nice. We trusted them with the house and would just go to work during the day, they knew how to lock on the way out. Bill was awesome, at the end of each day he'd call or text me with the progress as well, and sometimes I would ask him questions in the evenings and he'd respond right away.

Kristy is very nice over the phone, and prompt with email communication.

The whole project took a little over 2 full weeks to complete, as scheduled by Kyle. We are extremely happy with the end result. Before their work, we had to open all doors and windows each evening to let air in to cool down the house, but now the temperature stays consistent throughout the day even when it's over 90 outside. The system they've engineered is so perfect for our home that we can't even tell when it's on! They promised a quiet system, they guaranteed a comfortable home, and they delivered!

We only wish every contractor would be as professional, and effective as EPB. Can't thank the EPB team enough for this amazing experience!

Knowledgeable and professional folks whose aim is to make your home comfortable and energy efficient while delivering healthy indoor air quality.