Grainger Industrial Supply

I have been to this store twice and both times they failed me. Each time I was directed to a computer screen to find my items so they could be ordered for me. Why would I drive to a store to shop on a computer screen. Amazon makes that an easier and less expensive option. I would love to shop brick and mortar and would pay more to do so, but don't ask me to buy off of a computer and then have to come back to pick up my order.

Great people to work with. Friendly and eager to help

Grainger is the best thing since indoor plumbing. If you have never held their catalog.....well, let's just say, it's quite impressive.
I have on many occasions had the items I ordered delivered within hours of placing the order. Amazing! Nobody does customer service better.

Placed my order online and the staff grabbed the items and passed them to me using contactless handoff. Super easy and convenient. Granger is helping me "get it done" :-)

This branch has the worst customer service. I went in yesterday and the two employees did not even acknowledge that I had entered the store. There were 3 men waiting and one laughed and said they had already been waiting for a while. I went somewhere else and had my product in less than 10 min. A complete waste of time.

They have hardware that is hard to track down elsewhere and at reasonable prices. I don’t see anything wrong with a business that provides good stuff.

Helpful personal. Quick order process. Fair prices.

The employees were friendly and helpful

Awesome