Metz Air Control

Worst service ever! I bought an air conditioner a little over a year ago. Had problems with the company ordering the proper air filter. Last week called for service and was given a 3 hr. window. Called again to confirm. At the end of 3 hrs. no one showed up, no call and no follow up appt. I would NEVER use this company again!

Great experience from the initial contact through completion. Everybody was polite, professional and accommodating. They did a great job at a great price and we are extremely satisfied with Metz Air Control and would recommend them any time .

The only issue I had was with the cost of the capacitor installation and refrigerant replenishing, was a bit pricey. Overall was great service though. Armando took his time with the job and was very knowledgeable in HVAC systems.
He answered other questions I had promptly and intelligently.

I scheduled an appointment with this company for a Saturday. I was told they would be here between 2-4 p.m. No one ever showed up or called to give me an explanation. I was stuck on my day off having to wait for them and then to not even show up or call is totally unprofessional and unacceptable. I will NEVER use this company again. If you don’t want to sit around waiting for them to show up on a Saturday appointment then don’t call Metz!!!!!

Metz Air Control replaced my 30 years old dying AC and furnace unit with a Trane energy efficient unit. The process from estimate to install was very smooth. Chris Ponce explained the differences with all the models. He even went out of his way trying to temporary get my old system running while waiting for installation date. The installation crew was very professional, David and two other technicians came on time and also replaced all the old air ducts and vents. They tested and show me how to operate the new system. Thank you Metz for a great experience!

The service was outstanding. Pedro was an excellent tech. The purchase and installation of my 3 ton mini split was great! Pricing was fair overall. I even had my thermostat installed along with my heating unit serviced. This company is very good with customer service and workmanship. I will definitely be using them again in the near future.

Once I chose to replace my AC system, I did request quotes from two companies. To my surprise, Metz literally beat the pants off of the competition’s pricing structure, and for nearly identical new components and services.
Quick response to schedule an appointment, and a courteous front office. Knowledgable field personnel answered any question I had, and took care of the interior and exterior of my home during the installation process. From beginning to end, Metz Air Control did a great job.

They were very responsive and their technicians were polite and explained everything along the way. Once inside the house they were very clean and careful.

This is a second review of Metz. They came today with two technicians and tried to find the reason the downstairs hvac wasn’t heating. The system worked fine with no issues. They were here for 15 minutes and didn’t charge us for a show-up fee. Can’t speak highly enough for them.

Metz has done a great job for us and we are very pleased. They replaced our whole system that had been here since 1977! Easy to work with, great product and easy financing options.

Brian quoted a reasonable price for a good unit. He didn't push for a more expensive unit and explained what was needed to fulfill our needs. His two guys Chris and Ryan were professional and respectful. They did a high quality job installing the new Trane unit. It looks very neat and tidy and is much quieter than our old system. Glad we chose Metz.