Metz Air Control
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Metz Air Control Reviews - 100
4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Karen Bloom
Jay and Brittany were very thorough and professional. Highly recommend!
Chuck Wong
Now these days it is hard to find companies that has high standard and willing to help customers like it used to be. Most companies now just looking for a quick bucks with moral standards and bad attitudes. When I called Metz the ladies that answers the phone were very nice and helpful. The service tech named Brian calls before he shows up asked me questions and walked me through couple things to check. I was able to fixed the AC the first time. And when I called the second times he was very helpful and professional unlike other companies just want to show up and charge you. By no mean I believe companies deserves to be paid but they need to fulfill their responsibilities by getting the job done correctly and not doing patch up work hoping customers doesn’t know. Anyway, Brian thank you for all your help and services. I will definitely refer customers to your company.
M C
I called Metz wednesday am for an a/c problem, scheduled a technician to come by the next day thursday. JORGE, branch manager of the Chino area came by because they were quite busy. Diagnosed and explained the problem right away. Took time to check the attic (came prepared with a mask on, shoe covers and a drape on the floor to catch dirt from the attic). Very professional. Gave us several options to solve our a/c problem. Very straightforward and knowledgeable. Will recommend to friends. Will call them again if we need service.
Kyri Diaz
Jorge is great. Had another company come out and lie to me and try to get me for a 12k new system. Jorge came out and repairs my existing system for a true bargain in 30 minutes. These guys are the best.
Alex Salgado
I was having cooling issues and Metz came out to my home fast and exceeded my expectations. Great customer service and tech followed all precautions guidelines, thanks guys! I highly recommend to anyone needing these type if services! Norma is awesome!! She helped out so much !!
Cathy Blackler
We were introduced to Metz via a Contractor who assisted with another job at our home, which necessitated that a vent be moved. We were impressed with their punctuality and professionalism. Since our AC unit was pretty old we decided to find out what they could offer us. Jorge came out to our home, listened to our needs and offered a proposal. A crew arrived on the day of service, and although young, they were extremely professional and polite-introducing themselves by name (as a retired teacher this is something I used to stress the importance of with my HS students). They worked steadily to complete the job in one day as proposed in the contract. I am very happy we made the decision to have Metz Air Control install our new unit and serve as our provider moving forward. Everyone has been nothing but friendly and helpful, from the Technicians on site to Norma in the office. I would highly recommend Metz.
linda hart
Leo ,Armandos and Jorge were Honest professional and very helpful. I will use them again and recommend them to everyone. By the way they cleaned up and did such good work. The whole experience with Metz was wonderful. My new air conditioner and heater work great. 👍
Randy Kelley
You can't ask for better service! Bryan came out to our home to discuss the issue we were having with our AC unit and gave us the options to either repair a 30+ year old unit or replace with a newer, more efficient unit. I was expecting to replace the unit anyway and of course it made sense to do so. Bryan quickly sent me a quote online and everything was completed about 2 weeks later. The installation guys were very professional, polite and knew what they were doing. They were respectful of us and our property. After installation, we were shown everything that was done and given some guidance on doing some self-maintenance to help keep the unit running efficiently. I would HIGHLY recommend calling Metz Air Control for ANY of your HVAC needs.
Joanne Park
I called for an yearly tune-up on my oold AC. Very professional. I received text messages to remind me of their visit. I even received a call to let me know they were 5 10 minutes away. One of the service manager ASHTON K and the service gentleman GABRIEL are beyond their call of duty!!! Very informative. Vastly patient. Amazingly polite and respectful. The tune-up was more than expected! Their clean up after work was self-initiated. I was so taken by their kindness and knowledge of HVAC system. Did not try to push sales which makes me WANT to do business. Their service /sales be abit more expensive compared to others but I feel good with this company. When the time is right.. I will definitely be calling back. Thank you ASHTON and GABRIEL. All because of yall.... thank you.
Alex Chong
Extremely professional and work very clean. Very knowledgeable about older systems as well as all the new systems. Very happy with the installation and demo work that took place. Would recommend to anyone needing maintenance or a new system.