North Air

Vigen did a wonderful job fixing my AC. He showed up on time and knows what he is doing. He found the problem fast and fixed it quickly and cleaned up afterwards! His price was reasonable and didn't try to sell me anything extra (very refreshing).

Great experience with Vigen. Our aged AC unit died on day one of a heatwave. Vigen came out right away, gave us a really fair quote for a Trane (we had collected a few other quotes), and had our new AC and furnace installed within a few days. He even did some additional work that popped up during the install for free. Highly recommended!

Let me start by saying that Vigen lived up to his word, which (as a customer) is extremely high praise. Our 36 year-old rooftop Central AC quit over Labor Day weekend and Vigen came out on a holiday at no extra charge and gave an estimate to fix it. My wife and I elected to replace the unit instead, and Vigen gave us several options, but recommended a unit that was $2500 more than my neighbors had paid for theirs. He explained that the AC units my neighbors bought were insufficient and not as high quality as the one he recommended, and offered financing options to make the purchase more manageable for us. After speaking with my neighbors, Vigen was proven 100% right -- they admitted they regret their purchase and wish they had spent more, like we did. Vigen finished the job for the price he promised and we now have a whisper-quiet, energy efficient unit that should last us for years to come. Thank you!

North Air’s experienced installer Vigen installed our new Heating Ventilation and Air Conditioning (HVAC) system. His name is Vigen, but he is not a vegetarian. Our house was a 1950 house with no AC and no working furnace. So, we need an Air Conditioning (AC) system, ducts, 7 registers, 2 air returns, a thermostat, a Heat Exchanger, Forced Air Unit and a Furnace. Also, we had North Air remove our old non-working furnace from the crawl space.
Vigen, an installer with 30 years of experience, managed the installation with one additional 30-year installer and two junior installers. Vigen met with us when we wanted a competitive quote against seven other installation companies. He explained the whole process better than the competing company’s sales and installation personnel. He gave an approximate estimation before he left the first day and followed up with a formal quote the next day in person. Both quotes matched and his quote was a better value. He offered a more efficient system for slightly less than the other companies. He also recommended an attic exhaust fan, which added very little cost to the estimate but did seem to make sense. Your attic gets 10-30 degrees hotter than the air outside because your roof heats up in the sun. So, an attic fan automatically runs when your attic gets hot, and it reduces your attic temperature about 15-degrees. A 15-degree cooler attic already reduces the temperature in your house before the AC starts, and it also makes it easier for your AC to cool the house. Even on hot July days, I don’t need to turn on the AC until late in the afternoon.
North Air was able to start the installation close to the dates we wanted. North Air even coordinated with an Electrical Contractor we brought in to upgrade our Electrical Panel. North Air can do the Electrical Panel upgrade themselves and can install all the electrical connections for HVAC systems, but we wanted to use our own Electrical Contractor and North Air was fine with that. The North Air team came very well prepared with extra parts and tools to deal with any situation that arose. Our crawl space non-working furnace was too big to come out of the crawl space access or through the whole for the old registers in the floor. So that we did not have to make a big cut in our hard wood floors the North Air team got out their cutting tools and cut the old furnace apart so they could remove it though existing holes and access ways. The remove all the old parts of the non-working furnace and capped gas line.
The North Air Team did very good work and was well prepared to do the work quickly. They worked well with other contractors working at our house at the same time. Vigen, the managing installer, was very knowledgeable, met with us over 6 times in the process in addition to the installation days. He explained may aspects of the process to us and he answered questions from about a dozen phone calls we made to him. He was always willing to take the time to explain things to us and was glad to meet with us repeatedly. He developed his estimates quickly and stuck to his estimates. He took care of any issue that arose. We are very happy with the process of getting a new HVAC from North Air and we agree that Vigen is a very good and very experienced managing installer.

I finally made the call to have my A/C fixed, because the LA heat was just not giving up! One of my friends recommended North Air to me, since they had their unit repaired and had a great experience. These guys were able to make it out to me the within a few hours and get my A/C back in working order. Not sure why I waited so long to fix the A/C, but I'm happy I did, and North Air did a fantastic job. Highly recommended!

Big thanks for a quick turnaround from North Air. Vigen was able to replace my troubled blower within 24 hours -- this amid a 100 degree July weekend. My 14-year-old Trane unit is now blowing stronger with cooler air giving me hope I can go another 14. See you in 2034!

Vigen, the owner, knows what he is doing! My 25+ year AC unit was not responding. I called North Air after a failed attempt with another company. Vigen came out to my condo and climbed the 3 story ladder to the roof to check the AC. After some thorough assessing and some repeat visits to try and fix the machine (new parts and all) it was ultimately determined that a new unit was needed. He was very clear and upfront about the problems (cracked cylinder, carbon monoxide leaks, etc) and the costs. His experience is very evident. Vigen and his crew installed the new AC unit and I am very very pleased. Recommending to my neighbors since they are probably going to be facing the same issues soon.

Excellent job. Very happy with unit and service from North Air. Would recommend to everyone. Have been customer of North Air for 10 years or more. Very happy with Trane unit. Very quiet and good looking unit

Emergency heating repair and it was cold outside!
Thank you to North Air for your commitment to excellence, and always going the extra mile even on a Sunday! You will always be our number one choice for anything heating and AC.

Mr Vigen and his professional team at North Air Inc, performed a complete TRANE installation consisting of state of the art XV19 Variable Speed Low Profile Heat Pump as well as an Air Handler, coil and ducting.This system connected to a ComfortLink II WiFi XL850, acting as the main control on the whole system, I am able to set or change temperatures for any day of the week using my cellphone.. I am extremely happy on the performance and the quality of TRANE product line.I highly recommend if you need HVAC to contact North Air Inc. and also the TRANE product line.