Rice Heating and Air

Called Micah for a quote of new hvac system install and a quote for a blower motor replacement. He quoted $2900 for labor of new system install and $325 for a blower motor replacement(part+labor). So I went with the cheaper option. He came back with a new blower motor installed. When time come for payment he wrote me an invoice for $439. I asked him what the extra $114 for he said there is a $75 service charge and taxes. Even though he did not service my hvac unit. The install was professional but the pricing is shady. This guy would take every chance to nickel and dime you. Would not recommend this company unless you want to pay extra. Will report to the Better Business Bureau.

We couldn’t be happier with Micah’s services. Even during the Feb. 2021 freezing temperatures, Micah was there to take care of our older units. Prompt responses, quality repairs, and sound advice regarding our HVAC units is what you can expect from Rice Heating and Air.

Our furnace went out. Our home warranty company uses Rice. The furnace was stubborn in that it would start working until the access door was closed. It would quit about a minute after the service crew left. I called and a crew was dispatched immediately. The furnace remained stubborn for two more calls before Rice found the underlying cause--a switch in the door of the furnace. What is important here is that Rice came out each time they were called. They were professional, they were friendly, they stuck with it. Rice is our HVAC service company from now on.

On one of the hottest days of the year my air conditioner stopped cooling. I contacted my home warranty company who contacted Rice Heating and Air. Although it was afternoon when this happened, they made time and came out late and fixed the unit. With chronic health problems, the heat made it a potentially serious situation. Because of the care, professionalism and extra effort of Rice Heating and Air my unit was fixed quickly and a crisis averted. I sincerely thank and totally recommend them.

Avoid this company. I called American home shield and they assign this company to repair my AC unit. when the technician called me back he told me he was too busy to give me a time to come to my house he told me he would just call me whenever he was available to come I explained to him I have kids and I have to pick them up from school so could he please just give me an estimate his answer was no he would be here when he had time . I have never had a business owner be so rude to me. I called American home shield and cancelled my work order bc I don't want this company getting my business. Don't use this company.

We placed a home warranty claim at 6:00 on a Sunday. Called a little while later and tried to walk me through a few things. I wasn’t able to get it so they came out late on a Sunday. Very professional and easy to work with.

Don’t answer the phone: set up time of 11-3 yet never show no call nothing. They are under a paid contract do this is extremely unprofessional. I do not recommend them. Oh when the cane 1st time got mud in my house from front door to heater. No apologies and I have mats at outside and inside doors.
Not friendly at all and no apologies.
Wish home warranty would get a decent ac company and dump rice

Rice installed a new central heat and air unit for us. Excellent service and great honest people to do business with.
We will call on them again if needed.

Micah was amazing, very knowledgable and kind. He got our A/C back up and running pretty quick, too. Truely outstanding.

Very quick to respond and scheduled me very quickly for same day service . Will definitely continue to use the Rice team.