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Rice Heating and Air Reviews - 53

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Bettye Starkey

We have used Micah for 10 years. We started with him while we were still under Contract with our home warranty which happened to be on a cold December day. He came out the same day I called in and was able to fix it quickly. Our machine worked perfectly for another 7 years. At that time we had to replace it. Micah was able to take care of this as well. Recently we contacted Micah about our heater not working. Luckily it was still under warranty and he has worked hard to quickly resolve our issue. We would definitely recommend this company to anyone looking to keep there family safe and warm during winter! Thank you Rice heating and air for taking such great care of us and our home.

Alisa Loveday

The owner, Micah, took care of my issue while he was out of town. It is nice to have a company with a personal touch, and having the owner care enough about his custormers to stay in touch with his employees to make sure things run smoothly is not common these days. Rice is definitely better than any company I have used in the past, and they have a customer for life.

David Graham

Most professional HVAC business in the River Valley! I can't say enough about the promptness and level of service that they have provided me in the past. The cost of replacement and the quality of the air conditioner they installed surpassed my expectations. My electric bill dropped substantially after my old A/C unit was replaced with a more Energy Efficient one. Thank you Micah and your crew for everything!

Paige

My air conditioner stopped working and I filed a claim with my home warranty that evening. Micah was able to come to my house and get my air conditioner working the next day in just a few minutes. He was very friendly and professional! I would use Rice again and would recommend them to others!

Rhonda Caton

These guys work all hours of the day and night and we appreciate them so much! When our A/C went out in the middle of the night, they were there the next morning. Turns out we needed a brand new unit and they gave us a fair price. They return calls quickly and they follow up on any problems. Very professional, responsive, and all around just great guys that you can trust. We highly recommend!

Cyrill Long

We recently had to have a new HVAC system and Micah Rice gave us honest advice which helped us to make a good decision. The cost was reasonable and the service was exceptional. Matt and his team of installers had the new complete system installed and functional in record time. We have used Rice HVAC for years and always had reliable service! Highly recommend.

cynthia cutsinger

Our air conditioner quit on a holiday weekend on the hottest day of the year. Before the day was out, a rep from Rice Heating and Air fixed our unit. He was professional and friendly. He took about 30 minutes to fix it so I would say very knowledgeable too. I would recommend them to anyone.

Martin Hamby

I called the Rice Heating and Air after coming back from vacation and finding my A/C was out. Rice Heating and Air was at my house within an hour and had our A/C working properly within a few more minutes after arriving. They were very kind and professional. I was surprised how quick they were able to get us taken care of. I would highly recommend Rice Heating and Air to all my friends and family! Amazing service and showed up much sooner than I ever expected! -MH

Ashley Nelson

We began using Rice Heating and Air through our home warranty, and we will never use another company. Mr. Rice and his team have always been prompt, responsive, and extremely qualified. They even take the time to explain the issues with our units. I would highly recommend this company!

Steve Griffin

Rice Heating and Air are always quick to respond to our AC and heating needs. One of the most professional groups of people we've ever hired. I know very little about HVAC systems so their knowledge and skills for finding the best solutions to our needs is invaluable. I'd recommend them to anyone needing maintenance or full installation.

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