Rice Heating and Air

Very good experience. Colton and Isaac did a great job. Very professional, honest and informative.

Don’t let the country gentleman demeanor fool you. Matt Holstead is an HVAC genius.

Adding to this a year out…
These guys still do an excellent job. Shout out to Colton and Isaac who delivered the other night and saved us from the NWA heat.

Our AC unit stopped working on the hottest day of the year. Micah asked if we had another unit in our home, which we do not. His client list was long, but he said he would do what he could. He called later that evening and asked if we minded staying up late. He had two more clients in front of us. We are in awe of how he went above and beyond to help us. He has raised the bar on what customer service can be. Thank you Micah for expert service and going the extra mile for your customers! Thank you!!

THESE GUYS ARE SO AWESOME!! HANDS DOWN ILL BE A LIFETIME CUSTOMER! I CALLED FOR AN ESTIMATE, HE WAS THE BEST PRICE, AND HAD MY BRAND NEW UNIT THERE and installed the next day! Kolton was my technician and he was amazing!! Very professional, did and outstanding job and we are now super chill!😁 thank you for your service and all your hard work!

I called these guys on a Friday at 1830. Matt shows up at 1930, diagnosed the issue and had my AC running 15 minutes later. I’ve always dealt with large hvac companies. Not anymore. These guys are professional, quick, efficient, and more than reasonably priced. They will be my go-to hvac company from now on! Do yourself a favor and give them a shot. You won’t regret it.

Micah came out late in the evening to make sure I was taken care of. Top notch customer service which is rare these days. He has earned my business, and I'll recommend his company to everyone I know who needs any kind of HVAC work.

We just want to give a huge Thank You to Rice Heating and Air! Our A/C went out 3 nights ago. I contacted our Home warranty company and they set an appointment with Rice. They came out right away. We also had them out in Feb. For the furnace. Our A/c and furnace were about 30 years old. We decided that instead of fixing it, which most likely wouldn't last. We decided on a heat pump. 2 very nice young men came out and spent all day yesterday and 4 hours today to replace everything. They did an outstanding job! Very polite, hard working, not complaining workers! Also, very fair pricing.
I highly recommend Rice Heating and Air for any a/c or heating needs!!

We were able to resolve some our our issues. They did a good job installing our AC unit and it has worked very well. I still think Micah and his team needs to understand that while it may be hard to predict when they can come by your property, his clients also have lives and they need to be able to be home between the hours that you think you can make. I work in the Transportation and Logistics industry so I fully understand not being able to predict a perfect time. However, I would recommend giving clients a 2-3 hour window and calling them when they are on the way. Their job is to put their clients at ease and one way to do that is through good communication. I see that other clients have had the exact same feedback so I recommend that they focus on improvement in order to continue to grow their business.

This is a great company. Micah was at our house one day, we made a decision to replace our unit and his team showed up the next morning at 10:15. Our situation is difficult because the air handler is in the attic and it was a difficult job. These guys worked all day, taking off a bit of time for lunch and to have a new piece made, came back and worked until 11 PM. Matt stayed and, using my vac, cleaned the closet floor and bedroom floor where they had walked. This is dedication to the job. I'd recommend these guys to anyone.

Micha was just wonderful.Very courteous and knowledgeable on everything we spoke. So blessed to have found him.