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    The Cooler Guy Reviews - 70

    4.3
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Carlos Garcia

    This company promised good hard working people a functioning cooler system and were paid in full. What they delivered was a new stem that will not turn on. Rather than help their paying customers they blew them off and said to call someone else. Horrible service, stay away.

    Jeff Coy

    This is the company you want to come fix your cooler, fast, simple, effective, great. If you've ever been in a house in Tucson with the cooler failing or dead you know how bad it is- the cooler guy will just handle it. Fast/effective service. Just about as good as you could ask for from a company. Very pleased with past service.

    Perry Scheib

    I have a 30 year old cooler and only wanted to repair it to keep it running for another year. They did not try to up sale me and only did exactly what I had requested. The cooler is running great and they did it for a minimal cost. I would highly recommend “The Cooler Guys”.

    L lee

    Man they were on it! Response time was superlative...they stand up to their guarantee. My cooler worked so well we were cold in the morning after a record heat day. Thanks Clint!
    PS nice fellas on the phone too!

    James Schultz

    Great service. Fair pricing.

    Ana Bynes

    My cooler cooled, but it was making a horribly loud, clanging noise. Was able to make an appointment for the following day (temp 101) and my cooler was fixed so quickly and affordably. I am telling my friends about this company. I am very happy with the results--it now sounds like a quiet washing machine. :)

    Gina Navarrette

    Orginally I thought this to be a great business even though I had never heard of it. Had them come out for my cooler recieved excellent serv. Good cust serv. Jessica (rep) super friendly. However, called for a prob. With my heater. First serv tech. Came diagnosed prob but the job was done by another tech. Who sd there wasn't a prob. Charged $90 or so. 1st tech was correct. They say there's a guarantee yet for them to return I needed to pay another $70 the part is only $31. I feel o should only be charged for te part n nothing else since it was 2nd tech mistake. Wheres the guarantee?? Very disappointed. Wouldn't call on this company again. I'm a honest person I only wish they were as honest.

    Tucson Mountain Stables

    Aaron and Josh were professional, kind and knowledgeable! They came on time and fixed everything within 30 minutes! The bill was also very affordable! I will definitely recommend this business!

    Gail Johnson

    A tech from Cooler Guy cut into my pipes and installed another valve in the water line on the roof to my cooler, without asking for permission to do so. I never had any problems with the original valve. Could turn the water on and off from inside my home. There was no reason for him to install a second valve, except for the fact that it would always require a service call to have someone go up on the roof to open and close the one he installed. Never used their services again. I guess he thought he was ensuring extra business. Instead he lost a long-time customer. The company did contact me today to rectify the problem by replacing the entire line, but that's just more new pipe connections that may start leaking. Extra stars because the company was willing to do something to rectify the problem and they said they would speak to the tech that did it.

    Building Bonds

    Robert came within an hour and replaced my pump quickly! He was very courteous and affordable. He saved us from having to cancel our classes at our dog training facility. Thank you Robert!!!

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