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City Heating and Cooling LLC Reviews - 57

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kenneth Corbet

When our A/C went out, Chris was able to get our twenty two year old system running, no, hobbling because there was nothing left of it until our new system was installed two days later. The install team ran like clockwork. The front office ran with the same precision; Tonya was sending quotes, fielding all my questions, listening to me cry when the system hiccupped and supporting the financial end of a new system.

Amy Brewer-Burton

They were wonderful. We had a shotty minisplit put in by another AC company. They stepped in and helped us get a new unit at a great price. So friendly. Tonya, Chris, and Jorge were great to work with and so helpful. A+ SERVICE!

Mike22

Chris and Cody are the dudes! they fixed my heater on the coldest day of the year and my AC on the hottest day of the year what are the chances?? But they made it work and were prompt and friendly. -Mike

Robert Jennings

Our A/C went out at our Fire Station. Professional and affordable They had us up and running basically the next day. In fact, they were waiting on us to make some decisions. No hassle, No pressure =No worries.....Thank you City Heating and Cooling.

Natasha Singh

I was given City Heating and Cooling LLC as my service contractor through my home warranty after our AC stopped working and all I can say is they were fantastic. Within 48 hours Chris (our technician) had come out, inspected our AC and thermostat, had parts found and acquired by Tonya, and had the entire system repaired. Chris was very efficient, knowledgeable, and respectful of our time and home. Tonya, whom I talked to throughout the process, offered the best customer service for anything, ever. She kept me up to date on our work order, gave me accurate times, found the parts so we would get them faster, and worked with me concerning my service payment. I would recommend them for any and all your needs concerning your AC and heating. Chris is an awesome technician and Tonya is clearly a magician with everything she was able to do. Thank you so much for everything, amazing service.

It has been 3 months since we used City Heating and Cooling LLC for our AC. As of this week I am using them through my home warranty for my heat (which is setting off my Co2 detectors so it is off). Chris got out here same day to take apart our furnace to check for safety issues and found the problem quickly. Tonya being a magician has already found what we needed exactly and taken it to the home warranty by contacting them over the phone on our behalf to speed things along. I'm thinking pretty soon we will have heat. I know today what I knew 3 months ago, I will never go anywhere else for my heating, cooling, AC, and HVAC then City Heating and Cooling LLC.

Jenn Spann

Very quick to respond. Chis diagnosed our Trane unit quickly and got us back up and running as soon as the part came in. Very pleased. Tonya and Chris were very responsive and professional.

William Don Carlos

City Heating & Cooling worked hard to take care of us. They did a great job, very professional and on time. We've used them more than once and highly recommend them.

cmcdonough mcdonough

City Heating and Cooling provided excellent service when replacing your AC unit. They were helpful in explaining the problem and offered a fast and effective solution. Their customer service was friendly and professional, which made for a positive experience overall.

Mike Stover

City was friendly and professional. I am a resident of Tucson and they completed a complete replacement of two condenser units including air handlers in my attic space in a single day. They provided a clear invoice and replaced my units with high quality Amana units. I would highly recommend them to anyone considering maintenance or replacement of your AC units.

Luis A. Cuevas

Very honest, courteous and fast to respond. When others were saying that my unit was beyond economic repair, he found the root cause of the problem and replaced its actual bad (low value) component, right there and then.

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