American Conditioned Air

I have used these guys for my personal home and they did a fantastic job. I was in distress and they came to the rescue. They installed a new unit for my office. I can’t I can’t say enough good words about this team and company. I will always be loyal to them. They always impressed me with their punctuality and timely service.

Returned phone calls within minutes. Followed by text messages or emails .
Very professional !

Jim, was knowledgeable and made quick work of the system check and easy repair

We have been clients of American Conditioned Air for many years. Under our twice yearly service plan, the office (Debbie) automatically calls us to schedule our preventative maintenance visits. Debbie is both knowledgeable and friendly; it has been a pleasure working with her. As for our service technician, Jim is always on time. He goes above and beyond to make sure our system is functioning properly. His expertise is truly appreciated. I can recommend American Conditioned Air without reservation. We have been extremely satisfied with their service. Thank you from the Wise family.

Had a terrible experience with another company and eventually called American Conditioned Air after going almost a week without AC. Got in touch with Josh who is one of their technicians. Josh was out promptly the next day to inspect my AC unit. He had the unit up and running in under an hour, and was extremely professional. Josh was knowledgeable, competent, and explained to me all my options and made sure I was informed about every possible route to fix the issue. I never post reviews, however I cannot recommend this company and specifically Josh enough. Top quality work.

Very disappointed with the service my grandmother received. She was given a referral through PCOA to have her swamp cooler fixed (PCOA covered the expense). After fixing the swamp cooler, the water line sprung a leak, they wanted to charge an additional $100 to fix the leak which happened right after they worked on the cooler. The cooler only worked for a matter of a few days after it was "fixed" and it went right back to doing what it was before. Because PCOA was billed almost $1000 for the repair, they will no longer help her. I was told a number of repairs were done but when looking at it the casing doesn't even appear to have been open recently.

UPDATE: the company did reach out to me to try to remedy the issue.. by the time they made it out the cooler had already started working again as we had been trying to trouble shoot ourselves. They did say they will fix a belt that didn't appear to be fixed, so over all I am happier with the attempt to make it right, although I'm cautious because I still have concerns it'll just stop working again if the temporary fix we completed ourselves doesn't fix the issue.

Wow, great experience all around!!! Honesty, integrity, and quality are the first words that come to mind when I think of American Conditioned Air. Darrell came out and gave us an estimate to convert our home from swamp to A/C. He was prompt, professional, friendly, and thorough. He treated my as though we'd know each other for years and he took a personal interest in ensuring we had exactly what we needed. On top of that, his bid was BY FAR the best price in town. I didn't tell Darrell, but I used the components of his bid when calling several competitors in town to ask for their ballpark on the same work. The closest bid was over $2000 higher and went up from there. Once we finally had the funds available to do the work, I had to ask Darrell for a new quote because we'd waited too long and the previous one had expired. Not only did he get it to me within a few days, he worked really hard to ensure he'd given us the best pricing he could. When we called to get the work scheduled, to my surprise the equipment was ordered that day, and our install was on the schedule 2 business days later including some duct work that had to be fabricated. I was expecting weeks, not days, considering it's already getting hot. Debbie in the office handled the billing side of everything and made me feel as though I was talking to an old friend. The work was completed flawlessly and our home was left in perfect condition. I won't go anywhere else for my HVAC needs.

Very helpful and gave me lots of information at the level I could understand when looking to replace my air conditioning unit. The installers arrived on time. They were very polite and professional. They were a pleasure to have in my house. Very responsive to my questions. Happy I used this business.

Casey called a couple of hours ahead to confirm the appointment and then was there several minutes early, which I appreciated. Within 10 minutes he was calling again to explain the situation and in less than an hour I was signing off on the completed work! Excellent response, great service and never charging me for more than I need. This is why ACA is in my contacts list. I've used them for years and have been happy every time.

AC was going out, our neighbor Daryl works for American Conditioned Air. He gave us the company number to set up appointment for proposals. We called n Jim, was at our door within an hour. Jim, explained 4 different options, proposals in detail n was highly professional, prompted, Kind, considerate n friendly. I will recommend American Conditioned, prices are worth the quality of services. We love our new unit. Thank you American Conditioned Air.