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American Conditioned Air Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Phyllis McClure

This company is the best. They are HONEST. They have always been on time, professional and respectful to us. Very fair priced and have a quality product should you need your air conditioner replaced. Before shopping elsewhere, call American Conditioned Air. They replaced my A/C 3 years ago and their follow-up for service is superb.

Corey J Knox

Josh and the dispatch came out an diagnosed the furnace issue on the same day I called. Very fair price for a big job. What a difference a little TLC makes. Josh wore a mask while working and explained the work. Highly recommend!

Shirley

Our air conditioner stopped working in the midst of the hot desert summer. ACA came to the rescue with masked technician Josh arriving promptly and efficiently. He found the problem and got our house comfortably cooled soon. He was professional, knowledgeable and worked safely in the pandemic providing an essential service.

Dr. Peter Mack

I had a couple of clowns come out from another A/C company and they took my unity from part working to not working at all. I then called American Conditioned Air. Jim came round to repair the unit. Within 5 minutes he had analyzed the problem. I watched him do it. Very thorough. He did a temporary patch on the system. However, I decided it was best to get a new, larger (10 ton commercial unit). He really knew his stuff. The sales price was honest, fair, and there were no "up charges". Two days later (due to availability of a crane) the crew showed up with the new unit. Darrel & Ted were the techs. Again, they knew what they were doing (believe me, not so with many other HVAC outfits we have tried). They kept the old unit running to the very last moment to keep the workshop as cold as possible. They trimmed the bushes around the unit, tided up all the weeds, swept away pack rat debris that was inside the old unit. New system looks great, works great. They replaced the disconnect box and the wires from the breaker to the disconnect. All included in the base price. Job was done on time, as promised, and staff were honest, knowledgeable, professional and friendly. I believe that 1 year of service is included on the commercial unit. I will certainly only use them for the maintenance on the system. I've had so many bad maintenance experiences on the old unit which contributed to its demise. So, thank you. You earned my business. I'll give 5 stars.

Mary Silveira

Darryl and Ted (a great team) are the best service representatives we have had in our home in over 15 years. They were knowledgeable, courteous, polite and were both team players, working in unison to install a new air conditioner system and new heater system, thermostat in our home. They called to let us know the arrival time, were right on time to start the job, took only 6 1/2 hours (including lunch) to install both units and go through the control system. Any questions we asked were completely explained. Out of a 10 rating we would probably rate them 11's or higher. We have had other dealings with this air conditioning company and they have all been very positive. We are not going to ever call another company again here in Tucson.

Ronna Chavez

Fast reliable service! Even with the extra fee for coming out at almost 2am it was still cheaper then what my regular A.C guy would've charged. Jim is quick and efficient and seems to know exactly what he is doing. Will definitely call him again for any issues! Thank you!

Jill Newby

The staff at American Conditioned Air are super responsive and really nice. They offer high quality service and provide explanations that are easy to understand. We've had a contract with them for over 10 years. I highly recommend this heating and cooling system.

Leslie Gallaher

I've used this company on 2 properties now and have no complaints. Recently my air conditioner went out over the weekend. I called Monday morning and by that afternoon it was fixed. Jim is honest, prompt, professional, and very informative about problems or maintenance. You can trust this company to identify the problem, and fix it- not do a bunch of extra repairs or take you to the cleaners on things you don't need.
My girlfriend has used them for an apartment complex she manages since and has 04 and has never had an issue. I highly recommend this company. Honest and fast work.

Kathy Christopherson

I used this company on two of my properties. They were there in a timely manner and finished the job promptly. They gave me a very fair estimate of their service fees and were spot on! Not a penny higher. They serviced 3 units for me in which one was completely down. I was shocked at how low their prices are compared to other estimates I got. They are very honest and dependable. I won't ever call anybody else but them!

Will Wright

I called ACA around 9:00 AM this morning and explained my problem to Debbie (the furnace/AC fan wouldn't turn off). Jim was at our house at 2 PM, assessed the problem, drove back downtown for parts, was back an hour and a half later, did the install, and everything worked perfectly. Extremely good service with expert analysis and repair. I would hire ACA in a heartbeat for any of my heating/cooling needs.

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