AM Heat Cool

I had my AC unit serviced in the past by AM Heat Cool and they provided good service. However, in 2018 they sold me a Goodman brand new unit with 10 years warrant that has been failing last consecutive summers. AM replaces the supposed part under the warrant but it costs me over $300 for service per part. They claim to have sold a brand new unit and not refurbished one. Stay away from Goodman brand while 10 year warrant may sound good idea, he service provider is benefiting for selling you a lemon. MReview-Aug-2022

I genuinely can't say enough great things about AM Heat Cool!

Initially our AC unit stopped working in the middle of a horrid 110+ degree span this past June. I attempted to place a claim with my home warranty program (sadly AM Heat Cool isn't listed as a company through the warranty program), however they were unable to dispatch a tech due to scheduling over three weeks out. I contacted AM Heat Cool and spoke with Natalia. She scheduled an appointment a few days after, however the home warranty company was then able to schedule an appointment within a few days. I ended up choosing to proceed with the home warranty company due to the connivence of paying a $100 copay. Natalia (from AM Heat Cool) called a few days after our AC was repaired by the home warranty company to ensure that our AC was repaired and running. I've never experienced this in the past and was amazed at the amazing customer service from AM Heat Cool after I chose to have my unit repaired through the home warranty company.

A few weeks ago, we began having issues with cooling the downstairs of our home. Our home AC unit has 3 zones. The most important zone (family room/kitchen) stopped cooling while the 2 zones upstairs became an arctic! We contacted AM Heat Cool & they came out the following day. We received a text showing a photo of the AC tech, in addition with a tracking option when he was on his way to our home. Joel was our tech, he was awesome and extremely knowledgeable. He is an AC ninja no doubt! We noted that our AC was working too well, if that can be considered an issue. We contacted AM Heat Cool and Joel came out same day to adjust a few things. I'm ever so grateful for the amazing service from AM Heat Cool! Thank you for all that you do!

The Company as a whole is terriffic, and this review is especially for Joel Rodriguez! This man is a class act is many ways, from professionalism to excellent workmanship. We share a mutual client (I'm a Realtor) and long after the transaction was completed he went back out to the client home for a simple service, discovered more, and well surpassed what most would of done to make her happy. I highly recommend Joel and AM Heat Cool time and time again! Again class act, with good old fashion business values - Thank you Joel!!

I had 2 people recommend AM Heat Cool and I'm glad I gave them a call. Joel n Mo installed AC n in my home that's never had AC before. They did an AMAZING job. Completed job in the estimated time that was promised. Hauled away both coolers n heater. Joel n Mo are a great team. Thank You AM Heat Cool. I definitely will recommend you.

Alex and Fernando are great to work with. We had a duct system for a swamp cooler hooked up to our AC. A&M fixes the issue at a reasonable price and our AC and heat has never worked so good. We are on their two year maintenance plan and they make sure that our system is working properly.

A.M. Heating & Cooling is a fantastic company. The service and attention to detail are fabulous. Since I had my AC/Heating units changed last year in both my home and office my electric bills have dropped dramatically, and more importantly everything cools and heats so it is really comfortable.

Fast response, efficient and cost conscious -- AM Heating & Cooling truly looks out for their customers. They went the extra mile and contacted the manufacturer of our equipment to check warranty information saving us money. Mo and AM Heating & Cooling are awesome!

The service from AM Heat Cool is top notch! We just bought a home here in Tucson and wanted to have our system checked out thoroughly as we weren't sure when it was serviced last. We bought the "Summer Time Tune Up" service and were quite surprised to see how many tests were performed and the amount of cleaning done by the technician. He did find some shotty work done by the previous company, a weak capacitor and offered some great recommendations on how to get more performace and energy efficiency out of our existing system. We already booked another appointment with them to correct the things found on today's visit and will be purchasing a new system from them this winter. Keep up the great work AM! P.S. Mo the technician was on time, professional and very knowledgeable.

Natalia was very helpful and patient with scheduling my service. Joel and Diego did a great job installing my unit! Will recommend to anyone in need of heating/cooling services.

After years of suffering with the heat in Tucson A.M. Heating and Cooling was able to get the air conditioning in my home replaced with the correct AC/Heating Unit. I can now sleep at night because it is quieter, not to mention cooler and less expensive to run. Though I have been in customer service for over 30 years I learned a lot from this great husband and wife team, Joel and Natalia, as they patiently helped me through the process of what would be best for our home. They since have replaced the air conditioning and heating at my business and I could not be happier. They are passionate about what they do and I have no hesitation to sending my valued customers to them. They understand the "WOW" factor of customer service and I am a Raving Fan. Thank you.l