I am a loyal customer! I've had nothing but good experiences with RCS. I've been using them for a few years now, and they've always taken really good care of me. They squeeze me onto their schedules (usually same day) when my unit goes out in hot months. They run down options for me clearly and honestly - they don't push me to buy a new unit if they can fix the one I have. It's really nice to have someone I can trust to give me good, honest, reliable service. They also have very reasonable prices.
This company was awesome! My air conditioner went out and they were here within a couple of hours on a Saturday morning. I, unfortunately had to purchase a new heat pump, but during the time I was waiting for it, they brought over a portable air conditioner for the bedroom, where the dogs and I could comfortably hang out. When it seemed to be leaking water, they were here in less than an hour and fixed it! When it's 110 degrees out, you appreciate the smallest things even more! The guys who work here are knowledgeable, dependable and nice to be around. Justin went out out his way to help and answers your phone calls himself. I ended up having to buy a new heat pump and their prices are reasonable to say the least for all they did for me. I own my home and am so glad a friend who works for a property management company recommended them, and why they use them for their rental services. You can't go wrong with Reed's Crew Services.
My primary contact was Jesse via Facebook. Very polite and professional. Went over my needs, and put together a quote for me, and even offered a discount for cash payment. He scheduled me 2 days out which was great. His crew showed up and got us all taken care of. We were so impressed, we had them out a week later to take care of a water softener and R.O. system. His crew showed up again a couple days later as promised, and once again we were very happy. Afterwards when I had questions Jesse was quick to get back to me and answered my questions. I can't say enough about Jesse and his crew! Will definitely keep them in my contacts for any future needs, and recommend them to my friends and neighbors.
Have used RCS for both installation of a new "Day & Night" A/C unit and furnace... and to resolve plumbing issues. Every single member of their crew and staff are exceptional! Huge kudos to “Brett and Caden”, the AC service technicians. Massive props to "Alec and Michael", plumbers who installed replacement shower valve assemblies, and to the other "Michael" who replaced the water main valve. Timely and exceptional craftsmanship at reasonable prices... what more could you ask for. I'm going to call upon these great people again as I rehab my other two Phoenix properties. Thank you, RCS!
Incredible experience working with Joshua W. RCS was the Third company that I had quote us the cost to repair or replace the AC for our main floor. Josh was be far the most knowledgeable and friendly expert that we interacted with, out of the 3 companies that we had come to our house and we ended up having him complete our work. I am definitely a fan of the company now and will use them for all future work.
I am so impressed with Reeds Crew Services! After years of problems with my AC and dealing with inept technicians who would make me wait days in the heat for a return phone call and would only band-aid the problem, I switched to RCS, not really hoping for much better. I was shocked to have a Service Tech at my door that same evening, and within a day and a half, had a beautiful new unit installed. Brad helped me from start to finish, he was knowledgeable and provided excellent customer service. Everyone in the crew was on time, kept in touch, and really made it a priority to get me taken care of. I can't say enough! I highly recommend them!
I am so pleased RCS was sent out by my insurance company. Rich came out in the evening to find and fix a water leak. He was communicative, professional, experienced, and kind. He fixed the leak for $95 where another company wanted over $2000 up front before finding out what was causing the leak. Thank you Rich!
Cerra Hawkins
I am a loyal customer! I've had nothing but good experiences with RCS. I've been using them for a few years now, and they've always taken really good care of me. They squeeze me onto their schedules (usually same day) when my unit goes out in hot months. They run down options for me clearly and honestly - they don't push me to buy a new unit if they can fix the one I have. It's really nice to have someone I can trust to give me good, honest, reliable service. They also have very reasonable prices.
Jodi Herseth
We used them for a plumbing issue on a rental property. Very knowledgeable. Michael was great. Did the job right away at a reasonable price.
Nancy Capretto
Michael Was timely and fixed the leaking toilet tank. Very professional!
Diane Hanson
This company was awesome! My air conditioner went out and they were here within a couple of hours on a Saturday morning. I, unfortunately had to purchase a new heat pump, but during the time I was waiting for it, they brought over a portable air conditioner for the bedroom, where the dogs and I could comfortably hang out. When it seemed to be leaking water, they were here in less than an hour and fixed it! When it's 110 degrees out, you appreciate the smallest things even more! The guys who work here are knowledgeable, dependable and nice to be around. Justin went out out his way to help and answers your phone calls himself. I ended up having to buy a new heat pump and their prices are reasonable to say the least for all they did for me. I own my home and am so glad a friend who works for a property management company recommended them, and why they use them for their rental services. You can't go wrong with Reed's Crew Services.
Robert Sifuentes, Jr.
My primary contact was Jesse via Facebook. Very polite and professional. Went over my needs, and put together a quote for me, and even offered a discount for cash payment. He scheduled me 2 days out which was great. His crew showed up and got us all taken care of.
We were so impressed, we had them out a week later to take care of a water softener and R.O. system. His crew showed up again a couple days later as promised, and once again we were very happy. Afterwards when I had questions Jesse was quick to get back to me and answered my questions.
I can't say enough about Jesse and his crew! Will definitely keep them in my contacts for any future needs, and recommend them to my friends and neighbors.
Greg Arnold
Have used RCS for both installation of a new "Day & Night" A/C unit and furnace... and to resolve plumbing issues. Every single member of their crew and staff are exceptional! Huge kudos to “Brett and Caden”, the AC service technicians. Massive props to "Alec and Michael", plumbers who installed replacement shower valve assemblies, and to the other "Michael" who replaced the water main valve. Timely and exceptional craftsmanship at reasonable prices... what more could you ask for. I'm going to call upon these great people again as I rehab my other two Phoenix properties. Thank you, RCS!
Dallin Graff
Incredible experience working with Joshua W. RCS was the Third company that I had quote us the cost to repair or replace the AC for our main floor. Josh was be far the most knowledgeable and friendly expert that we interacted with, out of the 3 companies that we had come to our house and we ended up having him complete our work. I am definitely a fan of the company now and will use them for all future work.
Amy Enriquez
Wes was very helpful and informative while getting the job done.
Darla
I am so impressed with Reeds Crew Services! After years of problems with my AC and dealing with inept technicians who would make me wait days in the heat for a return phone call and would only band-aid the problem, I switched to RCS, not really hoping for much better. I was shocked to have a Service Tech at my door that same evening, and within a day and a half, had a beautiful new unit installed. Brad helped me from start to finish, he was knowledgeable and provided excellent customer service. Everyone in the crew was on time, kept in touch, and really made it a priority to get me taken care of. I can't say enough! I highly recommend them!
Mona Figueroa
I am so pleased RCS was sent out by my insurance company. Rich came out in the evening to find and fix a water leak. He was communicative, professional, experienced, and kind. He fixed the leak for $95 where another company wanted over $2000 up front before finding out what was causing the leak. Thank you Rich!