Promise Heating & Air

Love working with a local, family owned business who is trustworthy, reliable, knowledgeable and have great pricing! Highly recommend their services & we refer them to our clients as well!

Great customer service! Explained everything that was inspected and offered different options. Just good, honest service.

Jesus was amazing when it came to showing me how my system works and explaining everything. I’m a club member and can trust that they will always help me to make the best decisions on my equipment.

Promise Heating & Air shows a high level of professionalism in every aspect of customer service and knowledge of HVAC systems. I really recommend them.

What a great experience. The team showed up on time. Started by placing tarps everywhere they were going to walk. Then worked diligently to install new A/C and air handler. They were attentive to details and had everything installed and working when promised. Very clean job. Very happy with the workmenship. Definitely attentive to customer satisfaction.

Awesome company! We originally hired Promise Heating and Air when we were remodeling our home and needed to replace our complete duct system. The team was very professional and punctual, one of the best companies we used for our remodel. After our great experience we signed up for their ongoing maintenance plan and have been very happy with the high level of service we have received. All of their employees are very nice and presentable and when entering our home the technicians wear shoe coverings to avoid making a mess, Overall awesome service - 5 stars!

Moises was a great Tech. My AC needed maintenance and he was able to come out the same day and took care of the issue. He was honest and said it only needed coolant. Other techs end up telling you it needs this it needs that and only want your $$$. Moises was very honest and did a great job. Highly recommended his services.

Promise was amazing. I knew I needed to replace my AC system. I got several quotes. Promise asked the most questions, clearly made that extra effort to understand our needs, they explained their bid very thoroughly. Were fair and competitive in their bid. We chose them because you’re not just buying an AC, it’s years of service, it’s who do you trust to show up and take care of you?
On the install day they were on time, in uniform, everyone was clean, courteous, professional, and The whole thing went very well, smoothly, and they cleaned up after themselves. We are super happy with them, great team, great value, great people. Solid equipment with great warranty. Friendly and fair. What else can you ask for?

We called Promise for a broken HVAC blower motor after our landlord went incommunicado and we were stuck figuring it out on our own.

The receptionist was attentive, knowledgeable, and was able to clearly communicate the repair process. They booked us a time exactly when we had hoped, three days out, and gave us an estimate that everything would be able to be completed at that time.

The owner, Jesus Montes, arrived promptly at the arranged time and inspired confidence immediately. He is articulate, professional, friendly, and was able to quickly diagnose the blower motor. His quote commanded in the upper end of the expected price range, however Mr. Montes exceeded all expectations for quality and quantity of service so we felt his price were fair.

Mr. Montes, within 2 hours of arrival, completed the repair of the blower motor and provided us with documentation in pictures of the repair as well as personally showed us the old motor and problem. He sat down with us to discuss possible other issues to work out and was helpful in signing the waiver of lien and preparing the invoice in a way the state advises us we needed to legally deduct these costs from our rent.

Our system has been working well since and we highly recommend Promise and Mr. Montes as an efficient and competent contractor

I used Promise Heating and Air and both Jesus and Moises did an excellent job installing my A/C unit. They were very professional and explained to me everything very well that whats going on with my AC. They also made it to my house right away. They provided different level and price of solutions.I feel they are open and honest about repairs needed and they also assure i was satisfied. I would recommend them to anyone in need.