Andrew was amazing. He figured out our problem ASAP, there was a connection problem with the outdoor compressor. The indoor temp was 85 when he arrived at 1:20 pm and we are all cool now at 4:50 pm. I called at 10:20 pm last night and had a return call at 7:45 this morning and service at 1:20 pm. Fantastic service to me. I can only imagine how many calls they are dealing with when it's 114 degrees outside. We are grateful to be valued customers of K&R Refrigeration!❤️🆒
I couldn’t have had a better experience! My air stopped working last night. I called at 7:00 a.m. and a technician was here within 3 hours. He was professional, courteous, and explained everything thoroughly. He even changed my filter for me. The price was very reasonable. I highly recommend K & R!
This company is better than great. My air went out Thursday and they came out the next morning. Since it was a Friday before Memorial Day, they scheduled a new unit for the following Tuesday. They even brought a portable a/c unit to use in the bedroom until Tuesday. They are the ones to use for all your a/c needs. Price is excellent also. Great employees too.
Fast, friendly, repair/replacement of our condenser fan motor during the Arizona summer. Motor was going out, called K&R and the were able to come out the next morning. Andrew was professional and quick. Thanks K&R!
Service representative was prompt and communicated his expected ETA ahead of time. He explained the work he completed and provided information about my Air Conditioning system to help with future maintenance. I’m very satisfied and recommend K&R to anyone who wants top quality and friendly service at a reasonable price.
K & R installed furnace and AC unit in less than 4hrs. On time and cleanup was as if nothing was disturbed. No surprises and cost was as quoted , to the penny. Every step of the process explained and final directions on, warranty, use and mainenance were easily understood. Professional, competent, and I would recommend without hesitation.Thank you K & R.
My problem started around 6pm last evening when I realized my ac was running at 84 with the thermostat set at 77. K&R responded immediately to my 6am call this morning. Curtis was scheduled to arrive between 9am - 11am, and was there before 10am, quickly diagnosed the issue, and by 11am had the necessary fan and other parts installed and COOLING. THANK YOU K&R for your prompt response. Jonny Weeks
Contacted Sunday morning/ Father's Day and he was here by 10. Fixed within 30 minutes. Our unit is 24 years old so we also got an estimate for a new unit. Will definitely use them this fall when we replace it!
Linda Orange
Andrew was amazing. He figured out our problem ASAP, there was a connection problem with the outdoor compressor. The indoor temp was 85 when he arrived at 1:20 pm and we are all cool now at 4:50 pm. I called at 10:20 pm last night and had a return call at 7:45 this morning and service at 1:20 pm. Fantastic service to me. I can only imagine how many calls they are dealing with when it's 114 degrees outside.
We are grateful to be valued customers of K&R Refrigeration!❤️🆒
Cyndy H
I couldn’t have had a better experience! My air stopped working last night. I called at 7:00 a.m. and a technician was here within 3 hours. He was professional, courteous, and explained everything thoroughly. He even changed my filter for me. The price was very reasonable. I highly recommend K & R!
Judy Huckins
This company is better than great. My air went out Thursday and they came out the next morning. Since it was a Friday before Memorial Day, they scheduled a new unit for the following Tuesday. They even brought a portable a/c unit to use in the bedroom until Tuesday. They are the ones to use for all your a/c needs. Price is excellent also. Great employees too.
Vernon Sanchez
Fast, friendly, repair/replacement of our condenser fan motor during the Arizona summer. Motor was going out, called K&R and the were able to come out the next morning. Andrew was professional and quick. Thanks K&R!
Michael Kruse
Service representative was prompt and communicated his expected ETA ahead of time. He explained the work he completed and provided information about my Air Conditioning system to help with future maintenance. I’m very satisfied and recommend K&R to anyone who wants top quality and friendly service at a reasonable price.
joseph leone
K & R installed furnace and AC unit in less than 4hrs. On time and cleanup was as if nothing was disturbed. No surprises and cost was as quoted , to the penny. Every step of the process explained and final directions on, warranty, use and mainenance were easily understood. Professional, competent, and I would recommend without hesitation.Thank you K & R.
Jonny Weeks
My problem started around 6pm last evening when I realized my ac was running at 84 with the thermostat set at 77. K&R responded immediately to my 6am call this morning. Curtis was scheduled to arrive between 9am - 11am, and was there before 10am, quickly diagnosed the issue, and by 11am had the necessary fan and other parts installed and COOLING. THANK YOU K&R for your prompt response. Jonny Weeks
Frankie De Mouth
Contacted Sunday morning/ Father's Day and he was here by 10. Fixed within 30 minutes. Our unit is 24 years old so we also got an estimate for a new unit. Will definitely use them this fall when we replace it!
MAG EHG
They r the best in the area. Been using them for 30 years. Quality work, on time, call ahead, and neat.
Frances Hanson
Professional, experienced, efficient, and reliable. You can always count on K&R to do an excellent job. Without hesitation I highly recommend K&R!!!