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Thomas Bowerman
This company is a rip off don't use them. They charged me double for a water heater that you could have picked up at Lowes for half the price. Also charged me an hourly rate that worked out to be $187.00 an hour. Wouldn't recommend them ever again
Jack Frost
Took 2 weeks to get anything done. When they finally fixed our furnace, they said not to turn it above 70 incase of carbon monoxide. It turned off twice. The second time I called, they got upset and said their technician came out yeaterday twice and it was working and got really defensive and rude. Well now it isnt now. Called to compmain about the rude employee and the woman who answered "laughed" when I said the gentlemen she transferred me too was rude. FIX WHAT WE PAID YOU TO DO!!!
Sam Daniel
A friendly and professional Hvac tech named Ryan helped diagnose a leaky duct and gave his professional opinion. He was able to find the worksite quickly, informed me of any actions he would be taking that affected the property, and wrote up a report for my client to refer to.
Lee Jordan
Week without heat. After 4 visits, two parts installations and $750 paid to another firm, Ed from Circle found a loose wire, recommended we install one relay to replace hodge-podge of wiring, all for price of service call. Very pleased and will follow his recommendation.
Jeanne Ashcraft
I have been a Circle customer for 10 years and appreciate the response time and the service. Today I had a question about a repair issue and was very happy with the fair outcome. I truly feel like a valued customer and highly recommend Circle Plumbing.
edward jones
Horrible experience budy of mine wasted $500 on dumbass plumber that couldn't figure out how to diagnose plumbing problem . They came out twice and both times they left with money and I still had plumbing issues plumber said I needed a hot water heater ($1400). mountain mechanical(another plumbing company) came out and diagnosed and fixed problem in two hrs it was just a shower handle cartridge . So for diagnostic material and labor $325. best experience a ever had with mountain mechanical plumbing. Moral of the story do not use circle plumbing and heating.
Sara Harris
Zach has worked on our combi-boiler twice and he is easy to work with, & answers all our questions. He is the most knowledgeable plumber (about our type of boiler), which is a relief! We have a tricky boiler to work on & it’s hard to get parts locally, but he always manages to get our heat running quickly.
AK Accnt
Customer since 2001. Over the last several years the quality of service has declined. The techs consistently take short cuts to avoid anything that may be difficult. Our rental company has moved away from Circle.
CoCo Love
I was riding south on Elmore after coming off of DrMLK Avenue, before I could get off the little bridge, the Circle Plumbing van was tailgating me so I slowed down so that he could pass. Rather than pass me, he tailgated me all the way to Dowling where I turned right and he came pass me, rolled his window down and cussed me out. I called the business to report this driver of the company’s vehicle. Now if this was a stolen van, I get it, but if these are the type of people working for you, who didn’t know if I was a customer, potential future customer or what, that’s sad. I suggest Circle Plumbing screen their employees a little closer. Totally disappointed.
Patrick Carpenter
Terrible customer service. Ordered parts and scheduled service to have parts installed. Tech came out and didn't have the right parts but charged me for a call out anyways. Management made no apologies or offer to order the right parts and install them for free.