Circle Plumbing & Heating Inc

Ed was my repairman, and that worked out great. He is a journeyman plumber and got the boiler back to running in a systematic manner. I was thinking it was going to be a total loss, but it turned out to be repairable. This was not an easy repair(s), but it got done and fixed. Thanks

I have always used Circle Plumbing & Heating. Until the last visit I would rate them a 5 but the last time I had my furnace serviced I wasn't too impressed. I have set up an appointment to have my furnace serviced again and will post my thoughts on the quality of the service I get next Monday. Because of the great work they did in the past I will give them one more chance.

I had exceptional service from the start with Circle Plumbing and Heating. From the receptionist who returned my call right away to my heating expert Ed, they did everything right. Ed had everything I needed for my boiler in his truck and in less than 2 hours, heats up and running. Keep up the good work guys!

The estimator who came out did a great job of describing what would and could happen and offering us options. The installers did a good install, moved quickly, and cleaned up after. Everyone communicated well. No surprises or issues with the furnace replacement.

Being in the building trades myself, I think these guys are a good shop, and I'd recommend using them or at least getting a quote.

I had the same guy (Steve) come out three times. The first time it was okay. Second time he decide that it was okay to put his weight on my brand new dryer to relax while he filled out paperwork. I had to ask him to move. Then when he did come back to replace the pipe he left the rusted pipe and scrap all in the bathroom sink and floor. After he left I went to look and was disgusted because my bathroom was clean and now I have to clean up his mess. $125.00 for just coming out and then do disrespect my house. I will never use this company again. Not to mention he damaged my brand new washer. Then lied. Do not have them come out to your house. He is lies and will treat you house like trash.

Kelly was on-time and kind. He handled business very professionally. He fixed my boiler after 4 months of dealing with back and forth issues with another local mechanical business. I recommend Kelly and circle plumbing.

We used Circle Plumbing several times for a number of small jobs around our house and we were always pleased. Great customer service, knowledgeable workers and fair prices. We recently had them replace our hot water heater and boiler. I was so glad we used them. They were so kind, brought us space heaters, worked long hours to get our system on and working as fast as they could and answered all our questions every step of the way. I would only trust Circle for my plumbing and heating needs! Laura Oates Butcher

Over the years, Circle has done a variety of work for us and it's always top notch (new hot water heater, regular maintenance/repair work, etc.). But the reason I'm writing this is because Circle came to our house within an hour of the 7.0 earthquake and fixed our flooding hot water heater. They were calm and collected during a crazy time and got the leak stopped immediately. They also checked for broken gas lines while they were there. Great company!

It took Circle three times out to fix my leak. One plumber complained that "raw sewage" poured all over him. Turns out it was gray water. The office staff was rude sounding over the phone. I paid the first days repair bill. Then after it was discovered the leak was not fixed they said they would comp the overtime fee and just bill me for regular hours. The thing is the plumber was NEVER at the house after hours. The leak still was not fixed. So a third plumber was sent out. Leak was eventually fixed. I received the final email bill with a threat that if I didn't pay by the end of the day at 4:00 pm they would charge me for after hours rate, they would charge me for all three travel times and turn me in to a collection agency. Freaked out I called immediately but the guy, Michael Dupree had left the office early. I had to call back the next day and make the payment. He denied being rude by sending me the final bill with threats of collection agency action. I was very insulted as I pride myself with my excellent credit rating and bill paying record. I will not use them again and I do not recommend them to others.

These guys are as crooked and dishonest as they come. Had what I thought was a quote coming, though they had logged it as a service call. With nothing to service, the tech promised me a quote for a boiler replacement and left. Mark at the office then immediately emailed demanding $130 for the “service call.” His rudeness, lack of class and tact leave you feeling in need of a shower. End result is I will NEVER do business with Circle Plumbing, and suggest you do not either.