Circle Plumbing & Heating Inc

We had been using Circle P&H for 30 years. Our last experience was so incompetent that we will be looking for another plumber. We needed them to replace a check valve leading to our well holding tank. The plumber they sent was so unskilled with the torch that he burned walls, a door and wiring controlling our well in a nearby conduit. He also did not drain the pipes before cutting into them resulting in a minor flood. Management did pay our well bill to replace the wiring damage. But it took a lot to convince them, including photos. Our bill was 2x the quote, since the plumber took a long time afterwards placing blame elsewhere and writing a lot of CYA on our bill. Plus Circle P&H was replacing a value they put in 3 years ago. The original valve lasted 20+ years. So they are either putting in subpar valves or not standing by their work.

We recently had a floor drain in the garage repaired. While the actual repair was acceptable, the plumber had an accidental (I assume accidental) discharge of some grey fluid that went everywhere in the garage. It covered my toolbox and more importantly - it sprayed on the supercub aircraft wing I have been working on. The wing was partially recovered and now that material has to be removed and replaced. It will take me several hours to do this. He said nothing to my wife about the discharge. He tried to clean it up but did a less than acceptable job. I am still finding spots of the material around the garage. I called the service manager to complain but he never returned my call. I would not recommend these guys.

After a boiler freeze which resulted in many ruptured pipes I called Circle Plumbing. They had a crew out the next day and were able to fix the leaks. Great quality work and prices as expected for scope of work. I would highly recommend them!

I had a problem with the heater in my garage, Ed was prompt, informative and when I asked about a noise I hadn't heard before after it being fixed, Ed stopped by the next day to see what the noise was. Excellent service, and I really appreciated Ed telling me about a rates and how much things would cost. Very upfront, no hidden fees. Would recommend Ed to family and friends.

My wife and I went through the Energy Audit and replaced our Hot water tank and furnace. Circle replaced both units in our home in one day and we were up and running with an energy efficient Heater and Hot water tank. We are vey pleased with the Technician, the work and the price. We later had them install some gas pipes to hook up our new gas range, once again we were very pleased with the Technicians and Circle Plumbing.

Carrier Furnace under warranty went out during coldest month of year, technician said no one had parts anywhere in country and he would offer me $500 credit towards a new $5000 furnace. Called Carrier to complain, after that parts overnighted after I paid shipping and labor for 2 technician visits. Do not use these scam artists and don't install Carrier systems in Alaska, they only did the work when I called Carrier directly.

After sending email to owners I was reimbursed $100. This place is a joke.

Shame you cannot give 0 stars. Rude, unhelpful, unprofessional, don't keep accurate records. And when quizzed on why this is hang up on you. 1 time came out to do work and acted incredibly suspiciously when asked what they were doing, hid used parts and refused to show when asked as the part didn't look like it needed replacing but was anyway.......the list goes on, be very very careful when using, and do so at your own risk......

In the past, we have had good experiences, however after a pre-buy home inspection we needed a boiler & heating inspection as well as a leak fixed. We called Circle because of our previous experience with them. The system passed the inspection however, instead of fixing our leak, they installed a condinsate neutralizer and ignored the leak they were hired to fix. While he apprentice installed the neutralizer, the journeyman sat in the truck smoking his cigarettes and leaving butts in my driveway. Guess what? After passing their inspection, we still had the leak. They were called back and just tightened a hose clamp that was installed too loose by the previous install of the neutralizer. After another call, they said there were lots of leaks before they came, my question was "how could it pass inspection then?" Yeah, they wouldn't come out and look at it again. We were left with a leaking boiler (now fixed by someone else)

Left a message and they returned my call that day, and scheduled service for the next day.
Ed came out and fixed my furnace promptly and quickly.

Great service all around, and I'm happy to have my furnace issue resolved.

TERRIBLE customer service! we had low hot water pressure problem, and low water pressure at the kitchen sink but fine everywhere else in the house. Technician came out, 2 hours couldn't figure out the problem, nothing was changed, charged us $130/hr, total $260 dollars. Came out 2nd time, 1 1/2 hours late, technician wanted to cut into the city line while all of our neighbors were getting ok city pressure water. My husband stopped him. He also demanded us to pay for additional hours of paid without solving the problem. It's a heating and plumbing company, why should I pay when my problem is not resolved?!!!