Tech was prompt and came back when the initial fix did not work. Called to make an appointment to replace heat pump. Left message. Nothing. Called back the next day. Left another message. Nothing. Called a third day. Was sent to another person. Line went dead after 20 rings. Went with Valley. They showed up and provided an educated estimate the same day. Installed the next day. Guess which one I recommend?

July 23, 2020

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Jennifer Libera

Couldn’t be more thrilled with my service. Andy was friendly and knowledgeable. He knew I couldn’t afford to replace my HVAC unit even though I could tell it wasn’t running efficiently. He really put the work in to figure out what was wrong and managed to fix it without even having to order a new part! He explained everything in detail and I’ve never felt better about working with a technician. Some other great things about Integrity Services, in general:

#1 Scheduling an appointment was a breeze and the lady I spoke with on the phone was so nice!
#2 They were ON TIME and super polite in both of the appointments I’ve made with them. (Dryer vent cleaning and HVAC tune-up.) Texted before they showed up and called once they got there.
#3 Another technician stopped by to help Andy on his way home. It’s nice to see they’re not run down and unwilling to lend a hand to their coworkers. Plus I felt like I got twice the expertise for the same price!

It’s nice to feel like you’ve found a company that will be reliable when things go wrong in your home and wont try to up-sell you at every chance. Thanks Andy! Thanks IS!

December 31, 2018

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Amy Lejeune

We are very pleased with the services rendered by Integrity. Knowledgeable staff followed by great customer service. Brian was wonderful to deal with and the response time installing our new unit was super quick. Highly recommend.

June 25, 2018

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