Roy's Plumbing, Inc.

They did a really nice job on a really difficult clog that I could not deal with myself. They were professional, quick, humorous, and helpful. Everything was cleaned up well, and they found some leaks that they also fixed as part of the visit. Would choose them any time.

Called to have new shut off valve. They quoted me $650 to $700. Said the part was $200 so I guess labor was $200 per hr then tax. The part was actually $168 they said after the fact. Was mad for me asking the breakdown and wouldn’t ask plumber how long the repair would be. I said fine but I would be watching the time cause that’s very unreasonable. Plus I am paying the $65 service fee, does not come out the price. So since I would count the hour while they worked the guy decided they weren’t gonna do the service. The plumber said it was super easy to do and they just tacked on 2 hours so yes I was upset seems like they were trying to scam me. Plumber was nice.

Best company ever!!!! I'm so blessed that I had Roy's Plumbing handle my insurance and they came and did to clean outs at the house twice, with high pressure cleaning wish they had to hire a different company, and they installed an opening at the main pipe, in order to clean everything all the way to the street.

It was a pure pleasure working with Roy’s Plumbing. The experience was excellent from speaking with the pleasant office personnel to the clean cut and experienced plumbing technicians replacing piping in my basement and unclogging my sewer drain in a timely fashion. My favorite thing about Roy’s Plumbing is the reasonable pricing. I would definitely recommend Roy’s Plumbing to anyone in need of plumbing services.

I honestly wish I would've went with my first mind and called them instead of who I initially called... Their customer service was friendly and their word was their bond ... They told me they'll come the next day and they did. My toilet is now unclogged and I'm satisfied with the outcome... Would definitely recommend them to family and friends...

I would recommend this place because they were very helpful, friendly and professional the plumber that came was awesome 👍👍👍

I have had to call 3 plumbers out for the same issue with my tub’s pipes downstairs. Each time we chose pretty much whoever could come the same day. This time we called Roy’s Plumbing and they came out the same day and were the most helpful out of everyone we had come out. They were professional, informative, kind, and most importantly good at what they were doing. I would definitely use them from here on out even if they couldn’t come out the same day because they will get the job done. The person who serviced our home was ROCK! Him and another young man came out to our home and knew exactly what was wrong and exactly what to do. Thank you Rock for everything and Roy’s Plumbing altogether for their services. Even the call in the morning for setting up the appointment was smooth, professional, and had me at ease until our servicing time. Definitely go with Roy’s.

I called for a facet repair (a worn washer). The only thing I didn't like was that they charge $65 to come out and do and estimate but I thought from experience that they would waive the service fee if you get work done with them. Well the total was $250. They didn't waive the service fee and a bit pricey. Being a previous client who called them for all my plumbing needs I thought I wouldn't have to pay a service fee. Oh and the repair guy smelled like liquor

The service guy took two days to perform a service that would_should take a half day at most. The job entailed repair/replacing pipes under the kitchen sink., auger the waste pipe,pipe,. Fairly routine tasks for an experience d plumber.He was not equipped with the needed parts and had to travel to Home Depot for parts on at least two occasions. The cost was embassingly high but we negotiate d it down to a still extortous price. Although the overall quality of the work was good l cannot in good faith recommend this company to others .

The plumber they finally sent was fine, but getting him to our house was a huge mess.

The receptionists have bad communication skills, and insinuated we wouldn't pay our bill. They'll tell you one thing and do another. We had to reschedule the first appointment because she forgot to actually put the appointment in the system (time off work wasted).

Then they sent a technician that can only unclog drains instead of a plumber we requested, then the plumber finally showed up around 530pm when the window they gave was 1-4pm. Plumbing service was fine once they got there.