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911 Heating & Air, LLC Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alex Black

Called 911 heating & air to come out and fix my air conditioning on a house I had just moved into. They got there quickly and were able to diagnose and repair the problem the same day.

I have since used the two more times and referred them to my mom. Every time I have called they have been helpful and professional. Couldn't recommend them highly enough and will call them the next time there is an issue for sure. These guys are great!

Tim Thomas

The guys at 911 Heat and A/C are awesome. I have been working with them for more than 3 years. They are quick to respond to my calls, get to the problem quickly and fix it on the first try! Their rates are more than reasonable. Follow-up has been excellent as well. I also had them install a new furnace and A/C unit in one of my duplex properties. The install was A+. I highly recommend these guys for your residential and commercial HVAC needs.

Linda DiMiceli

Alex which is the owner called me back within fifteen minutes of me leaving him a message on July 2. I explained to him our air conditioner was out and we just wanted to replace it. I wanted to know when he could come out and give us a quote. Alex stated I have some time before my next appointment, I can come over right now. I was shocked I had called a local air conditioning company in my town (I live in Sussex) and I couldn’t even have someone come out until July 15th. How ridiculous. With that being said Alex came over, looked at our furnace and air conditioner and said he would email us over three quotes. Sure enough that night three quotes appeared in our email. The husband and I picked the one we preferred and Alex said I could probably have that installed for you July 4th. We thought oh no big service charge especially the holiday. Talked with Alex and he said no he had other installations that day and it’s his business and he would and has made it work for his clients. We were very surprised and pleased with this company and Alex. Sure enough the fourth rolled around and Alex called and said if you still want the installation he would be on his way. Three hours later and nine o’clock at night Alex and his guys turned our air on and it blew cold. Alex came thru with every thing he said and more. The unit is working without a hitch and the warranty is outstanding. I am so excited to pass the name of Alex’s company to any one looking for an honest guy and reasonable priced air conditioner. The company also does furnaces. Look for or call 911 heating & Air. You won’t be disappointed

Steve Schmich

Alex is absolutely the best professional we have ever worked with. Today the McBob's walk in cooler stopped working. With less than a week before St Paddys Day our walk in had several thousand pounds of corned beef and much of our product from both McBob's along with our sister restaurant Tusk. Alex was contacted and I explained the situation. He was on site within an hour. Not only did he completely repair our cooler but he also contacted one of his suppliers to pick up a new part we needed. And on a Sunday! That's unheard of! He saved us thousands and thousands of dollars. And the fee was incredibly fair. The bottom line, I would never use any other company. Alex is honest and just a great guy. Thanks Alex, we truly appreciate all that you did for us.
Steve

Allison Madell

These guys are awesome! So attentive and fast and trustworthy. We had a radiator pipe break during "the polar vortex" and Alex came asap to help turn off the water and fix things up. Highly recommend!

Evan Grandlich

What a great experience! Alex was super knowledgeable and helpful, was able to answer all of my questions during consultation. Prompt for installation appointment. Found out during installation that part was missing previous unit, ran and got missing part in the same day and finished the job.

Evan

M

M

Our air conditioner stopped working on a really hot day. We called around and 911 was the only company who responded the same day. Alex stopped by and initially tried to fix our unit without replacing the motor (to save us some money). In the end, the motor needed replacing. Do to a storm, the power went out but he was able to replace the motor and make sure it was up and running. Once the power was restored by WE energies, our unit was running like new!

Sheena King

This company is amazing. They were prompt with timing, very responsive and got the problem solved less than a hour. Not to mention the price was reasonable. I highly recommend this company for any heating and cooling needs.

Brian Wang

Just had my furnace replaced. Great service with great prices! Alex is professional, honest and courteous. My family has used 911 for several years and have never been disappointed. Highly recommend!

Adam Gollatz

I had a 2 zone boiler system that I thought had a bad valve and the 2nd zone wasn't heating. I called 911 Heating and Air and spoke with Alex who was very helpful. He came out within a few days and did a quick diagnostic and found the problem and also fixed a few routine maintenance items. His price was very reasonable and he was easy to work with.

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