Called AMA and they scheduled me in a timely manner, came out and diagnosed the issue. Then took the time to explain the issue and after getting the part fixed it. Very professional . Highly recommended
We planned on going with AMA for split air conditioning after getting quotes from them and 2 other companies. Al had made everything seem like it would work for us. We put money down but after 2 months of trying to get on their schedule we were told they didn't have crew to do our job. We felt like they let us down. He said they had a larger commercial job they needed the crew for. We went with another local company who really came through for us. We would not recommend AMA.
A pleasant experience working with these guys. I had new heating & A/C installed in an older farm house. They arrived on the day specified. The technician stayed on the job for a week until the job was complete. The workmanship was great. It's nice to see there are still trades people who care about the final product.
I need to reach out to your team regarding a central air installation that took place at my residence yesterday on 6/7/2021. And I would like to give credit where credit is due.
I cannot say enough about your HVAC installation expert, Shane. This guy was above and beyond in professionalism, expertise, and just a friendly person to work with. He is definitely a great example of a person that embodies the face of a company. He installed my replacement central air unit in a handful of hours and had us back up and running by 11am. I can not say enough about how much I appreciate his work for AMA. Hats off Shane - you did a phenomenal job. Thank you.
With that being said, it also has to be noted that your sales rep, AL, really made the choice happen for me. I received 3 quotes from HVAC companies in the area. All relatively similar in price. However, what did me over was Al's personality and willingness to listen to what our concerns and needs were in order to make this purchase. he did what was needed for AMA to get the sale by listening to me, his customer. And that made all of the difference in my choice. Aside from that, he was just a down to earth personable person who did an excellent job of explaining the HVAC systems to me prior to me making the purchase. Thank you Al!
And although I didn’t have too much interaction with Kim at the office, when I did she was amazing - excellent attitude and took care of my questions, relaying messages, and billing needs with professionalism and a great attitude. Thank you Kim!!
All in all it was an extremely great experience with a great local company. I know I am just one of many customers in your schedule, but your excellent work could not go without be acknowledged and for me to say thank you - job well done!
In Wisconsin if you find any company that doesn't try to cheat you or make a fortune off of you, KEEP them and RECOMMEND them!! AMA is the epitome of one of those companies that give you the highest quality of service at fair and reasonable pricing. I have used them personally and can’t recommend them highly enough. THEY ARE THE BEST YOU WILL FIND!
We have use AMA for a gas line installation and also for an issue with our AC. AMA staff are professional and knowledgeable. We would definitely recommend them ! A very trustworthy company and staff. Many thanks.
I had the great pleasure of working with Al Kutska and your tech Shane. They are both extremely professional and knowledgeable. Shane is easy to work with and explains just what is going to happen in terms that are easy to understand. I would recommend your company to anyone who needs any heating or cooling needs.
I have had the pleasure of working with Matt Kersten and his foreman Mark on my home addition. These guys are excellent. From project conception through job completion the workmanship and coordination is the best I have seen in the HVAC field. Congratulations on a job well done on time and within budget.
Every time Ama helped us the experience was pleasant and professional. Service/repair man Neil was easy to talk to, caring and followed up in a timely manner. He found a lower priced blower than was originally quoted. There is no question Ama is the company the Tucker family will depend on for our heating and air conditioning needs. Such a blessing, Thank You Neil and Nathan from Steve & Lynn
To: Nathan and Nick Thank you for dispatching Rob to my home yesterday. I know your service techs are getting a lot of calls given the current record cold snap!
Rob knows my boiler, hot water, in-floor and under floor heat systems. He listened while I described the symptoms, immediately inspected the boiler relay circuits and located a detached wire WITHIN a closed steel junction box! He then methodically verified the circuits, repaired the connection and tested all the functions. (Fortunately, the frozen hot water line in my garage wall did not burst.)
Too bad there are only five stars in your rating scheme. I think Rob and your AMA team deserve six!
Andy Renard
Called AMA and they scheduled me in a timely manner, came out and diagnosed the issue. Then took the time to explain the issue and after getting the part fixed it. Very professional . Highly recommended
Joan Van Beaver
We planned on going with AMA for split air conditioning after getting quotes from them and 2 other companies. Al had made everything seem like it would work for us. We put money down but after 2 months of trying to get on their schedule we were told they didn't have crew to do our job. We felt like they let us down. He said they had a larger commercial job they needed the crew for. We went with another local company who really came through for us. We would not recommend AMA.
scott zittlow
A pleasant experience working with these guys. I had new heating & A/C installed in an older farm house. They arrived on the day specified. The technician stayed on the job for a week until the job was complete. The workmanship was great. It's nice to see there are still trades people who care about the final product.
Nick Lucas
I need to reach out to your team regarding a central air installation that took place at my residence yesterday on 6/7/2021. And I would like to give credit where credit is due.
I cannot say enough about your HVAC installation expert, Shane. This guy was above and beyond in professionalism, expertise, and just a friendly person to work with. He is definitely a great example of a person that embodies the face of a company. He installed my replacement central air unit in a handful of hours and had us back up and running by 11am. I can not say enough about how much I appreciate his work for AMA. Hats off Shane - you did a phenomenal job. Thank you.
With that being said, it also has to be noted that your sales rep, AL, really made the choice happen for me. I received 3 quotes from HVAC companies in the area. All relatively similar in price. However, what did me over was Al's personality and willingness to listen to what our concerns and needs were in order to make this purchase. he did what was needed for AMA to get the sale by listening to me, his customer. And that made all of the difference in my choice. Aside from that, he was just a down to earth personable person who did an excellent job of explaining the HVAC systems to me prior to me making the purchase. Thank you Al!
And although I didn’t have too much interaction with Kim at the office, when I did she was amazing - excellent attitude and took care of my questions, relaying messages, and billing needs with professionalism and a great attitude. Thank you Kim!!
All in all it was an extremely great experience with a great local company. I know I am just one of many customers in your schedule, but your excellent work could not go without be acknowledged and for me to say thank you - job well done!
Mac Mac
In Wisconsin if you find any company that doesn't try to cheat you or make a fortune off of you, KEEP them and RECOMMEND them!! AMA is the epitome of one of those companies that give you the highest quality of service at fair and reasonable pricing. I have used them personally and can’t recommend them highly enough. THEY ARE THE BEST YOU WILL FIND!
Jane Gilson
We have use AMA for a gas line installation and also for an issue with our AC. AMA staff are professional and knowledgeable.
We would definitely recommend them ! A very trustworthy company and staff. Many thanks.
Colleen Sheedy
I had the great pleasure of working with Al Kutska and your tech Shane. They are both extremely professional and knowledgeable. Shane is easy to work with and explains just what is going to happen in terms that are easy to understand. I would recommend your company to anyone who needs any heating or cooling needs.
J Cvetan
I have had the pleasure of working with Matt Kersten and his foreman Mark on my home addition. These guys are excellent. From project conception through job completion the workmanship and coordination is the best I have seen in the HVAC field. Congratulations on a job well done on time and within budget.
Lynn Tucker
Every time Ama helped us the experience was pleasant and professional. Service/repair man Neil was easy to talk to, caring and followed up in a timely manner. He found a lower priced blower than was originally quoted. There is no question Ama is the company the Tucker family will depend on for our heating and air conditioning needs. Such a blessing, Thank You Neil and Nathan from Steve & Lynn
Steve Jatczak
To: Nathan and Nick
Thank you for dispatching Rob to my home yesterday. I know your service techs are getting a lot of calls given the current record cold snap!
Rob knows my boiler, hot water, in-floor and under floor heat systems. He listened while I described the symptoms, immediately inspected the boiler relay circuits and located a detached wire WITHIN a closed steel junction box! He then methodically verified the circuits, repaired the connection and tested all the functions. (Fortunately, the frozen hot water line in my garage wall did not burst.)
Too bad there are only five stars in your rating scheme. I think Rob and your AMA team deserve six!
Sincerely, Steve Jatczak
Suamico, WI