This was a great experience. They were responsive from the first call, took the time to explain my options and offer opinions based upon what was best for the size of the home and most cost effective, made sure all my questions were answered and took pride in their work. I would highly recommend this company.
Great customer service. They came out diagnosed the problem and even lent us a heater while our furnace was waiting for a part. They also gave us a great deal on the part and repair which included off hours service call. It was almost a $700 parts and labor bill and only charged us $500. The repair didn't completely fix the problem due to an instalation error. We called them when we realized it was not working and they came out right away to see what was going on. The tech quickly diagnosed their mistake while installing the part and owned up to their mistake instantly and apologized profusely. They didn't charge anything for the mistake. I would recommend Midwest Heating & Cooling for all of your HVAC repairs and installations because they are stand up individuals that care about their customers, and if a mistake happens they own up to it immediately and don't try and pawn it off as another issue with your equipment.
I had Midwest Heating and Cooling replace my AC after it went out earlier this year. They did a great job working with my home warranty company to get the discount applied to a new unit. The house has been cooling great all summer. Good product, service and people. I will be working with them for any future heating and cooling services.
I was very impressed with their professionalism and honesty. They let me know exactly what would be happening before hand so I knew what to expect. Great service package that just came with our purchasing the air and furnace combo. Exceeded my expectations.
Great service! Very knowledgeable, we appreciated the detailed explanation of repairs needed. We will definitely call them first for any future HVAC repair or install.
Jason and Tricia Ley of Midwest Heating & Cooling were wonderful to work with. Having heating issues in the middle of winter can be a bit stressful. They were incredibly responsive and accommodating. Jason would respond immediately to my texts and Tricia by phone. Information was provided quickly both verbally and in written form. Recommend this company highly.
Love a business that does what they say, on time, on budget. Old furnace died, they came out to diagnose on a snowy Sunday night. New furnace in on the day they promised, and charged exactly what we agreed on. Honest, easy, quick. Happy to recommend.
When our AC went out (of course right when it got hot out 🥵) Jason and Tricia were there to help us out! They provided us with multiple options and worked with us through the entire process to get exactly what we needed. Cannot thank them enough for their fast work and exceptional customer service!
Angela Klein
This was a great experience. They were responsive from the first call, took the time to explain my options and offer opinions based upon what was best for the size of the home and most cost effective, made sure all my questions were answered and took pride in their work. I would highly recommend this company.
Jalyr 1
Great customer service. They came out diagnosed the problem and even lent us a heater while our furnace was waiting for a part. They also gave us a great deal on the part and repair which included off hours service call. It was almost a $700 parts and labor bill and only charged us $500. The repair didn't completely fix the problem due to an instalation error. We called them when we realized it was not working and they came out right away to see what was going on. The tech quickly diagnosed their mistake while installing the part and owned up to their mistake instantly and apologized profusely. They didn't charge anything for the mistake. I would recommend Midwest Heating & Cooling for all of your HVAC repairs and installations because they are stand up individuals that care about their customers, and if a mistake happens they own up to it immediately and don't try and pawn it off as another issue with your equipment.
Geoffrey Welzien
I had Midwest Heating and Cooling replace my AC after it went out earlier this year. They did a great job working with my home warranty company to get the discount applied to a new unit. The house has been cooling great all summer. Good product, service and people. I will be working with them for any future heating and cooling services.
Carina Kellogg
I was very impressed with their professionalism and honesty. They let me know exactly what would be happening before hand so I knew what to expect. Great service package that just came with our purchasing the air and furnace combo. Exceeded my expectations.
Miller
Great service! Very knowledgeable, we appreciated the detailed explanation of repairs needed. We will definitely call them first for any future HVAC repair or install.
Kathryn Kruger
Jason and Tricia Ley of Midwest Heating & Cooling were wonderful to work with. Having heating issues in the middle of winter can be a bit stressful. They were incredibly responsive and accommodating. Jason would respond immediately to my texts and Tricia by phone. Information was provided quickly both verbally and in written form. Recommend this company highly.
kevin harris
My experience went pretty well. Serviceman was informative and quick with repairs and assessment. Was respectful and returned on time to complete job.
Nate Flynn
Excellent service from day 1 to installation. Courteous, professional, friendly and knowledgeable staff. We will use again when the time comes.
Dean Gore
Love a business that does what they say, on time, on budget. Old furnace died, they came out to diagnose on a snowy Sunday night. New furnace in on the day they promised, and charged exactly what we agreed on. Honest, easy, quick. Happy to recommend.
Hollie Rickey
When our AC went out (of course right when it got hot out 🥵) Jason and Tricia were there to help us out! They provided us with multiple options and worked with us through the entire process to get exactly what we needed. Cannot thank them enough for their fast work and exceptional customer service!