Air Design Heating & Air Conditioning

GREAT ...well EVERYTHING!
My wife made the service appt. A couple of days before, the dispatch phoned to reschedule as one of their staff had a family emergency to attend to. she was very apologetic...(hey...stuff happens...) Tech showed EXACTLY on time. Courteous, clean cut... - yes that matters - In short...everything went well...actually better than expected...Thank you!

Came to give me an estimate on work, never got back to me. Call twice and both times the receptionist said she would leave message with him and didn't call. Not professional. Could have called and said he didn't want to do it, that would have been better

I got my car stuck in the Greenacres area. A crew of the workers stopped and helped dig out my car. I was very thankful. With people like that, you know it is a quality company.
Thank you.

Eric was able to diagnose dripping water from an exhaust pipe. He promptly fixed it and did so at a great rate. He was very professional and a great representative for Air Design. I will definitely be calling Air Design for any future issues that come up. Very pleased with the customer service.

When my AC went out in 100 degree heat other companies wouldn't even call me back, or when they did it'd be two weeks before they even could get me a bid! Brian from Air Design was able to get to our house right away, and we had the bid within hours from his visit. The price was comparable and affordable.

There have of course been delays with COVID on the manufacturer side of these units, but Ashley and the rest of the office staff was able to secure the very last AC unit available in this area and reserve it for me.

Joe and Matt were at our home barely a week from Brian's visit and were able to complete the install in two days. Really appreciate their expertise (Joe immediately let me know it would be two days, which helps to schedule time off etc) and their cleanliness!

I highly recommend this company for your AC and heating needs!

I had my furnace ducts cleaned the first part of October by a different company. Ever since, there has been an awful squealing noise. Our gas fireplace insert also needed repair/replacement because it would not ignite. Didn't know much about Air Design but took the chance. My technician Aaron found and fixed the furnace problem within 5 minutes, showed this new widow where and how to replace the filter and got my fireplace cleaned and running in short time. He was amazing. Very competitive price. Highly recommend.

I work with a local area non-profit and we have an event coming up in a couple days and just found out the A/C failed out. Trying to get an A/C repaired in Spokane right now is terribly difficult, but they managed to get someone out right away. Bottom line, 1hr and 24 mins after we called, the A/C was fixed for under $200. Fast, professional service and they had parts for a 15 yr old rooftop unit in stock on the repair vehicle. I highly recommend them!

Our air conditioning went out (not ideal for these 100 degree days), and even through they were slammed, they squeezed us into the schedule and secured a new unit for us quickly. It's nice to have a cool house again. Thank you Air Design!

I called and made an appointment requesting a bid for some ventilation work to be done. After waiting a week and a half, the day to have a representative from Air Design to come out has finally arrived; however, I then get a call from Air Design stating, "We will not be coming out to your house today because we are simply too busy, but we would like to reschedule you in the fall." Seems rather austere that they would schedule me when they knew how busy they were, and then to ask me to wait until the fall seemed extremely low. Talk about a bad business practice! I will simply take my business elsewhere, and make sure that all my friends and family know about this!

Hired Air Design back in 2008 to install an A/C system in my house. Had them back again in 2019 to replace it with a new one. Great customer service, great pricing. Great experience all the way around. I highly recommend these guys.