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All Climate Heating & Air Conditioning Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
David Hoffman

All Climate deserves honorable mention for their professional and no-nonsense approach to customer satisfaction by acknowledging where they fell short and making us whole. Alan Fossen, Service Manager, took the lead and assumed responsibility. Following a fall inspection of our unit that determined that it was running well without need for repair, a part malfunctioned rendering the system inoperable during December's deep freeze for over one week until a technician was available to replace the part. Weeks later the same thing occurred that left us in the cold because the emergency line did not return our call, and when we reached the office after the weekend we were told that it would be yet another week to have an appointment. We had no choice but to seek another HVAC company for help following which I contacted Mr. Fossen to discuss the issue. Although our initial HVAC needs fell below their high standards, we were reimbursed for our losses without hesitation, and assured that they will uphold their service commit ment and to their current loyal and future customers. Their accountability and transparency were exceptional which I feel are unique qualities for a company worthy of contacting for service.

Tim McIntosh

Jorge called and arrived on time, thoroughly serviced heating and air conditioning. Expertly answered questions on filter and wave system. Very impressed.

Beverly Harrison

Jorge did an excellent job. Explained everything at each stage of diagnosing problem, described solutions and fixed problem! Called to see about arriving early even.šŸ˜

wnan42

My first call with All Climate started at July 2022, after severals appointment, they finally fixed the leak in my AC at Sept 2022. Now (May 2023) I tried to turn the AC, it cannot turn on. Seems it is leaking again. I called the emergency line, they can come and check 15 days later. I really hope they can come earlier just to check.

Bill Lisa Conquergood

They worked on our radiant heating system and they were fabulous!! Very professional and were so helpful. We will work with them going forward. Nathan was great!

William Yuh

Jamie Kemp is highly professional, courteous & knowledgeable and most dedicated, with great customer service. He is patient to questions from non-technical customer.

Tariq Ahmed

I am now very satisfied and extremely happy for the service All Climate provided to our home in Kirkland, WA.. Troy came to me and explained the Goodman Air Conditioner , Bryant Heat Pump and ecobee3 Thermostat coordination set up that confused me initially. I asked for review. My questions and fear were settled to my satisfaction in highly professional manner.
I highly recommend All climate should you need heating and cooling at your premises as this family owned local business is very well adept for unique Pacific Northwest weather.
They cost less than their peers and are very conservative in keeping plans simple and cost-effective.

Eric Lyster

I loved working with the folks at All Climate. I had a new furnace and water heater installed. From the start, Cal made me feel like I had all the information to make a good decision and I felt extremely comfortable going with his recommendations. The install team was professional, on time, and worked quickly, finishing the job well ahead of schedule. Whether it was talking to the staff at the office or working with the maintenance people, everyone was so nice and helpful. Iā€™d definitely recommend All Climate to anyone looking to get this type of work done.

Katherine Davey

Company and technician that actually cares! Same day emergency service even on a Sunday in the middle of a heat wave! Christian was calm, cool, efficient, friendly, and on time. I am even more impressed by the accuracy of his arrival ETA estimation. I appreciate his willingness to work long hours (18+!) outside during a heatwave to ensure that all the customers get service when they need it. I was so delighted to hear how well All Climate treats their employees, with mentoring and recognition and qualitative metrics, rather than sales and sales conversions. I appreciate his honesty and that he finds that All Climate also values honesty.

My AC unit capacitor went out in the middle of a heatwave, and although I called multiple HVAC companies advertising 24/7 service, his was the only company that actually responded with a real person (rather than voicemail that never got returned) and had a tech available. He was clearly communicative about his ETA and quickly diagnosed and resolved the issue and added preventative measures (which I in my ignorance had declined years ago at the original AC unit install) and he was respectful throughout. I recommend!

B

B

Troy H came to my house yesterday to clean and perform annual fireplace maintenance on my double-sided glass fireplace. This is my first time using All Climate after my previous service provider stopped doing fireplace maintenance last year.

Based on Troy H's expertise, professionalism and courtesy I will definitely be using All Climate in the future. He patiently answered my questions, was clearly knowledgeable and efficient, and the fireplace looks just great.

I found All Climate through Puget Sound Energy's recommended service professionals program, so I know All Climate has been thoroughly vetted by PSE.

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