Wonderful company! Everyone, from owner to receptionist to installers, are all super nice and competent. They are committed to lowering carbon emissions and sell and install electric heat pumps!
The technician was very knowlegable and answered all my Q's. He cleaned up the work area before departing. I will definately have them continue to maintain our equipment. Very reasonably priced as well.
PAH&AC responded quicker & at a better price than the other firms I contacted. On the other hand, they didn't/couldn't really identify the cause of the problem (with a ductless heat pump) although it disappeared when they were done working on it.
I have been a customer of Pacific Air for several years and their customer service is always outstanding. Everyone I have worked with over the years has been very knowledgeable. I highly recommend this company.
Job was left unfinished. Tech did not replace any of the air filters (electronic or otherwise) upon completion of service call. Filters are now significantly bent and almost impossible to remove for cleaning.
As always my service was excellent. Covid precautions were followed impeccably. My service technician was very polite, professional, and efficient. I highly recommend this company.
Very knowledgeable and professional service. If you have a Mitsubishi ductless system, this is your best bet for service or installation! Highly recommended.
Had a tricky hot water on demand issue that was tough to trouble shoot. In the end, the misdiagnosis labor fee was reimbursed and the staff was easy to negotiate with. Could have gone sideways but their great customer-service made it work out. Have them scheduled to come out again for another issue that is pretty straight-forward - they won my business!
The technician was very knowledgeable and helpful answering my questions. The service was very thorough. Very good value. I would recommend to anyone needing HVAC maintenance.
Kathy Cox
Wonderful company! Everyone, from owner to receptionist to installers, are all super nice and competent. They are committed to lowering carbon emissions and sell and install electric heat pumps!
Kim Goetz
They were able to diagnose why my furnace was not operating, and pursued warranty coverage for me. I'm very happy with my service!
Slim Coogan
The technician was very knowlegable and answered all my Q's. He cleaned up the work area before departing. I will definately have them continue to maintain our equipment. Very reasonably priced as well.
Ken Adney
PAH&AC responded quicker & at a better price than the other firms I contacted. On the other hand, they didn't/couldn't really identify the cause of the problem (with a ductless heat pump) although it disappeared when they were done working on it.
Pamela Nelson
I have been a customer of Pacific Air for several years and their customer service is always outstanding. Everyone I have worked with over the years has been very knowledgeable. I highly recommend this company.
Robert Meyers
Job was left unfinished. Tech did not replace any of the air filters (electronic or otherwise) upon completion of service call. Filters are now significantly bent and almost impossible to remove for cleaning.
Susan Merian
As always my service was excellent. Covid precautions were followed impeccably. My service technician was very polite, professional, and efficient. I highly recommend this company.
Luanne DeBruyne
Very knowledgeable and professional service. If you have a Mitsubishi ductless system, this is your best bet for service or installation! Highly recommended.
Meagan Murphy Ross
Had a tricky hot water on demand issue that was tough to trouble shoot. In the end, the misdiagnosis labor fee was reimbursed and the staff was easy to negotiate with. Could have gone sideways but their great customer-service made it work out. Have them scheduled to come out again for another issue that is pretty straight-forward - they won my business!
Mike S
The technician was very knowledgeable and helpful answering my questions. The service was very thorough. Very good value. I would recommend to anyone needing HVAC maintenance.