Purchased a new ductless heat pump. The whole process was professional. The install tech did a great job installing the unit always kept us informed in everything his was doing. Would highly recommend for any heating and air purchases and installs.
Eric was very professional. He explained what he was going to do went upstairs and completed his task. Afterwards he cleaned up throughly. We had a look at the heating systems pictures. Eric explained what he did (before and after pictures very helpful ) to the unit. Explained what needs to be done in the future. Thanks for the great service. Araceli who makes it all happen in the office is awesome.
Pacific Air employees are always very professional and courteous. They are on time and thoughtful of your home. My only complaint is that follow ups seem to get lost in the shuffle between the paperwork that gets turned in by the tech who does the work and the person/ people who are supposed to schedule the follow up. Twice we had follow up stuff that was supposed to happen that never did. If you are willing to call them back and schedule the follow up stuff, they are great! :)
The response time was outstanding and Phil did a great job. We will now Pacific perform our annual maintenance on both units The office and field teams did a great job taking care of us
Eric arrived on time, worked carefully and was professional in his actions. Pacific installed our system 12 years ago and their service has continued to be excellent.
Excellent service. Everyone I spoke with was very friendly. They were able to get out the same day I called and that was wonderful as the weather at night has been very chilly. I would highly recommend this company.
Always efficient and professional. They updated my heating system in 2009. I've never had a problem with it. I have total confidence in Pacific Air's service.
2nd time we have used them since we've lived here. No need to look for anyone else. They are professional, efficient, reasonably priced. I trust this company. The gentleman who came out today was great and answered all questions.
Above and beyond my expectations. Thorough scope of work; responsive to questions; great customer service and follow-up; amazing workmanship. They did what they said they were going to do .... and more! I would recommend them to anyone and everyone.
Ted Burris
Purchased a new ductless heat pump. The whole process was professional. The install tech
did a great job installing the unit always kept us informed in everything his was doing. Would
highly recommend for any heating and air purchases and installs.
coachlunk Rubio
Eric was very professional. He explained what he was going to do went upstairs and completed his task. Afterwards he cleaned up throughly. We had a look at the heating systems pictures. Eric explained what he did (before and after pictures very helpful ) to the unit. Explained what needs to be done in the future. Thanks for the great service. Araceli who makes it all happen in the office is awesome.
M C
Pacific Air employees are always very professional and courteous. They are on time and thoughtful of your home. My only complaint is that follow ups seem to get lost in the shuffle between the paperwork that gets turned in by the tech who does the work and the person/ people who are supposed to schedule the follow up. Twice we had follow up stuff that was supposed to happen that never did. If you are willing to call them back and schedule the follow up stuff, they are great! :)
Joe Nannetti
The response time was outstanding and Phil did a great job.
We will now Pacific perform our annual maintenance on both units
The office and field teams did a great job taking care of us
Marty Freeman
Eric arrived on time, worked carefully and was professional in his actions. Pacific installed our system 12 years ago and their service has continued to be excellent.
Jacqueline Rafferty
Excellent service. Everyone I spoke with was very friendly. They were able to get out the same day I called and that was wonderful as the weather at night has been very chilly. I would highly recommend this company.
David Chesanow
Always efficient and professional. They updated my heating system in 2009. I've never had a problem with it. I have total confidence in Pacific Air's service.
Dee Dee Korsikas-Fogg
We had Pacific Air install a gas line for a gas stove, and they were great! Very communicative, friendly, and super clean. I highly recommend them!
Tanya Mazzarelli
2nd time we have used them since we've lived here. No need to look for anyone else. They are professional, efficient, reasonably priced. I trust this company. The gentleman who came out today was great and answered all questions.
Patty Whitney
Above and beyond my expectations. Thorough scope of work; responsive to questions; great customer service and follow-up; amazing workmanship. They did what they said they were going to do .... and more! I would recommend them to anyone and everyone.