Extreme Climates

The issue that I had with the company is the pricing and they do not respect their warranty. I got a warranty for 10 years but my A/C broke down in 6 when I asked about how much the pricing would be to fix it, they give us an extremely high price. When we brought up the warranty no one wanted to talk to us instead they had us call many numbers while still avoiding the question the whole time. Also, the pricing was extremely high to fix our A/C because when we checked for ourselves the price to fix what broke was doubled as they said it was only for their labor. Would not recommend to deal with this company they are not people friendly.

My issue is not with the service,but pricing. I knew I would pay for the weekend quick service charge, that was expected. I didn't expect to be gouged for the capacitor. I expect a company to make a reasonable profit, but a 1,660% markup on a part is way over the top. I could get the same part off the internet for $11.45, and was charged $190.00. To me, Extreme Climates is throwing away return business, I certainly won't be back.

Extreme Climates believes in old fashioned customer service! On a recent hot Friday afternoon, Paul diagnosed my AC Issue, drove all the way to Hampton to get a part and came back at dinner time(while he still had other calls to make) to get my AC back up and running before the weekend! That kind of customer appreciation is rare today . I appreciate a small local company that treats its customers well!! Thank you Paul and Extreme Climates for keeping my family comfortable!!

I thought it important to send a brief note to recognize Jim and express our many thanks for his outstanding quality & thorough workmanship on our home during annual HVAC system maintenance. It is Jim's unique sense of duty & service responsibility, his obvious goals to foster long term friendly relationships with his customers, and a technical body of knowledge intellect & experience that is hard to find in other companies. These are the core values that keeps us from going elsewhere. We look forward to many years of business with Jim & Extreme Climates Inc.

Thank you!

Responsive and professional, they saved my Christmas Day after I woke up to a cold house with no heat.

I have been using Extreme Climates for 10 plus years they offer great services from beginning to end. I would recommend Extreme Climates to everyone I know in need of their assistance without hesitation.

I have been using Extreme Climates for years. Chris and the rest of the company are top notch. I recommend Extreme Climates for all of your HVAC needs!

I have used Extream a couple of times and have always been very good, not bringing in dirt onto the floors, my home and clean up any mess that's made inside or out.

Same day response. Very professional. Got there when they said and got my system fixed right away. Couldn’t ask for more!

Great company. Service was excellent. Responded quickly and took care of the issue. Thanks!